A cohesive outsourcing strategy is imperative for businesses. Yet, the questions around value from an outsourcing relationship remain: Does the organization have an optimal sourcing model? Is the business working with the right outsourcing partner? Is the engagement model the most effective one? What is the ROI from the outsourcing relationship?
Zinnov can help organizations by outlining a technology outsourcing roadmap, perform a detailed portfolio assessment, manage the vendor list to identify strategic partners, define governance processes, and get access to industry best practices for optimized outcomes. Our understanding of digital and engineering vendor partnerships spans across trends, preferred business model, location analysis, and a deep and nuanced understanding of vendor partners’ business and performance, result of our proprietary ranking framework, ‘Zinnov Zones.’
- We leverage our proprietary G500 Analysis and the vast network of digital and engineering Service Providers connects in the ecosystem to devise appropriate sourcing strategies, planning, and providing the necessary help in shortlisting partners.
Defining suitable sourcing strategies
PORTFOLIO ASSESSMENT
- Technology roadmap review
- Core vs Outsourcing analysis
- Application criticality analysis
- Multi-partner management strategy
SOURCING LANDSCAPE
- Outsourceability (Nearshoring / Offshoring / Onsite)
- Type of work (Support / Maintenance / Development)
- Classification of Service Providers (Strategic / Preferred / Adhoc)
- Consolidation of Service Providers (Cost factors / Productivity gains)
- We conduct end-to-end assessment and due diligence process to select the most suitable digital and/or engineering vendor partner in line with the strategic needs of the organization.
Outlining strategic partner relationships
PARTNER ASSESSMENT
- Existing Partner Assessment: Quality of outcomes / Timeliness / Future business potential
- New Partner Evaluation: Technology vs Geographical alignment / Cost vs Investment / Niche skills
CONTRACT STRUCTURING
- Centralized vs Decentralized structure; cost benefit analysis
- Escalation chain articulation
- Regulatory compliance, confidentiality, and security
- Light vs Rigorous controls
- Contract structure
- Development of overarching MSA
- SoW per work stream
GOVERNANCE AND VALUE OPTIMIZATION
- Periodic reviews
- User benefits and user experience
- Risk Identification and Mitigation
- Service Providers’ value contribution articulation
TRANSITION MANAGEMENT
- Rebadging
- Infrastructure setup
- Knowledge transfer
- Business Continuity Plan
- We define the optimal engagement model and provide pricing benchmarks that help measure outcomes in a tangible manner and develop a long term view of the business.
Defining an optimal engagement model
ENGAGEMENT AND PRICING MODEL
Effort seasonality definitionLong term viewIdentifiable and unidentifiable in-house asset deficiencyLocation leverage/ GIC considerationOutcome measurabilityJob unit definitions – effort estimates - We offer strategic playbooks and year-round industry insights that digital and engineering procurement teams can leverage to drive business growth. We have developed robust proprietary frameworks to evaluate vendor health and maturity, and to assess existing partner performance by periodically tracking critical performance metrics.
Providing year-round strategic industry insights
PES Landscape (Illustrative)
R&D spending Insights Semicon R&D analysis Outsourcing footprint PES market Outsourcing insights Top outsourcers
