Digital and Engineering Outsourcing

Digital and Engineering Outsourcing

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Digital and Engineering Outsourcing

A cohesive outsourcing strategy is imperative for businesses. Yet, the questions around value from an outsourcing relationship remain: Does the organization have an optimal sourcing model? Is the business working with the right outsourcing partner? Is the engagement model the most effective one? What is the ROI from the outsourcing relationship?

Zinnov can help organizations by outlining a technology outsourcing roadmap, perform a detailed portfolio assessment, manage the vendor list to identify strategic partners, define governance processes, and get access to industry best practices for optimized outcomes. Our understanding of digital and engineering vendor partnerships spans across trends, preferred business model, location analysis, and a deep and nuanced understanding of vendor partners’ business and performance, result of our proprietary ranking framework, ‘Zinnov Zones.’

  • We leverage our proprietary G500 Analysis and the vast network of digital and engineering Service Providers connects in the ecosystem to devise appropriate sourcing strategies, planning, and providing the necessary help in shortlisting partners.
    Strategic Sourcing

    Defining suitable sourcing strategies

    PORTFOLIO ASSESSMENT
    • Technology roadmap review
    • Core vs Outsourcing analysis
    • Application criticality analysis
    • Multi-partner management strategy
    SOURCING LANDSCAPE
    • Outsourceability (Nearshoring / Offshoring / Onsite)
    • Type of work (Support / Maintenance / Development)
    • Classification of Service Providers (Strategic / Preferred / Adhoc)
    • Consolidation of Service Providers (Cost factors / Productivity gains)
  • We conduct end-to-end assessment and due diligence process to select the most suitable digital and/or engineering vendor partner in line with the strategic needs of the organization.
    Partner Assessment & Advisory

    Outlining strategic partner relationships

    PARTNER ASSESSMENT
    • Existing Partner Assessment: Quality of outcomes / Timeliness / Future business potential
    • New Partner Evaluation: Technology vs Geographical alignment / Cost vs Investment / Niche skills
    CONTRACT STRUCTURING
    • Centralized vs Decentralized structure; cost benefit analysis
    • Escalation chain articulation
    • Regulatory compliance, confidentiality, and security
    • Light vs Rigorous controls
    • Contract structure
    • Development of overarching MSA
    • SoW per work stream
    GOVERNANCE AND VALUE OPTIMIZATION
    • Periodic reviews
    • User benefits and user experience
    • Risk Identification and Mitigation
    • Service Providers’ value contribution articulation
    TRANSITION MANAGEMENT
    • Rebadging
    • Infrastructure setup
    • Knowledge transfer
    • Business Continuity Plan
  • We define the optimal engagement model and provide pricing benchmarks that help measure outcomes in a tangible manner and develop a long term view of the business.
    Engagement & Pricing Model

    Defining an optimal engagement model

    Dollar Icon
    ENGAGEMENT AND PRICING MODEL
    Effort seasonality definition
    Long Term View Icon
    Long term view
    Identifiable and unidentifiable in-house asset deficiency
    Location Icon
    Location leverage/ GIC consideration
    Measurability Icon
    Outcome measurability
    Job unit definitions – effort estimates
  • We offer strategic playbooks and year-round industry insights that digital and engineering procurement teams can leverage to drive business growth. We have developed robust proprietary frameworks to evaluate vendor health and maturity, and to assess existing partner performance by periodically tracking critical performance metrics.
    Best Practices & Playbooks

    Providing year-round strategic industry insights

    Engineering Outsourcing Landscape Analysis Semi-yearly reports on global product engineering services landscape

    SLA Structuring Playbook Detailed playbooks on how to structure service level agreements based on analysis of best practices in the industry and partner capablities

    Pricing Models Analysis Analysis of emerging pricing model trends and patterns in the PES space

    Governance Metrics Definition Playbook Best practices in the industry to define metrics for governance of engineering outsourcing partners

    Global Operations Cost Benchmarking Identifying suitable locations for Engineering/R&D activities based on talent availability, scalability and cost

    Other Reports Large Outsourcing Deal Analysis, Top 5 Outsourcer Analysis – Semiconductor, Global Location Analysis, Global Innovation Index, Emerging Semiconductor PES Partners

    PES Landscape (Illustrative)
    Year Wise R&D Spending Insights R&D spending Insights
    Year Wise R&D Spending Growth and Regonal R&D Spending Analysis Semicon R&D analysis
    Engineering R&D Outsourced Services Outsourcing footprint
    Year Wise Growth of PES Market PES market
    Global Service Providers Uutsourcing Insights Outsourcing insights
    Insights on Top Outsourcers Top outsourcers
Strategic Sourcing
 
We leverage our proprietary G500 Analysis and the vast network of digital and engineering Service Providers connects in the ecosystem to devise appropriate sourcing strategies, planning, and providing the necessary help in shortlisting partners.
Strategic Sourcing

Defining suitable sourcing strategies

PORTFOLIO ASSESSMENT
  • Technology roadmap review
  • Core vs Outsourcing analysis
  • Application criticality analysis
  • Multi-partner management strategy
SOURCING LANDSCAPE
  • Outsourceability (Nearshoring / Offshoring / Onsite)
  • Type of work (Support / Maintenance / Development)
  • Classification of Service Providers (Strategic / Preferred / Adhoc)
  • Consolidation of Service Providers (Cost factors / Productivity gains)
Partner Assessment & Advisory
 
We conduct end-to-end assessment and due diligence process to select the most suitable digital and/or engineering vendor partner in line with the strategic needs of the organization.
Partner Assessment & Advisory

Outlining strategic partner relationships

PARTNER ASSESSMENT
  • Existing Partner Assessment: Quality of outcomes / Timeliness / Future business potential
  • New Partner Evaluation: Technology vs Geographical alignment / Cost vs Investment / Niche skills
CONTRACT STRUCTURING
  • Centralized vs Decentralized structure; cost benefit analysis
  • Escalation chain articulation
  • Regulatory compliance, confidentiality, and security
  • Light vs Rigorous controls
  • Contract structure
  • Development of overarching MSA
  • SoW per work stream
GOVERNANCE AND VALUE OPTIMIZATION
  • Periodic reviews
  • User benefits and user experience
  • Risk Identification and Mitigation
  • Service Providers’ value contribution articulation
TRANSITION MANAGEMENT
  • Rebadging
  • Infrastructure setup
  • Knowledge transfer
  • Business Continuity Plan
Engagement & Pricing Model
 
We define the optimal engagement model and provide pricing benchmarks that help measure outcomes in a tangible manner and develop a long term view of the business.
Engagement & Pricing Model

Defining an optimal engagement model

Dollar Icon
ENGAGEMENT AND PRICING MODEL
Effort seasonality definition
Long Term View Icon
Long term view
Identifiable and unidentifiable in-house asset deficiency
Location Icon
Location leverage/ GIC consideration
Measurability Icon
Outcome measurability
Job unit definitions – effort estimates
Best Practices & Playbooks
 
We offer strategic playbooks and year-round industry insights that digital and engineering procurement teams can leverage to drive business growth. We have developed robust proprietary frameworks to evaluate vendor health and maturity, and to assess existing partner performance by periodically tracking critical performance metrics.
Best Practices & Playbooks

Providing year-round strategic industry insights

Engineering Outsourcing Landscape Analysis Semi-yearly reports on global product engineering services landscape

SLA Structuring Playbook Detailed playbooks on how to structure service level agreements based on analysis of best practices in the industry and partner capablities

Pricing Models Analysis Analysis of emerging pricing model trends and patterns in the PES space

Governance Metrics Definition Playbook Best practices in the industry to define metrics for governance of engineering outsourcing partners

Global Operations Cost Benchmarking Identifying suitable locations for Engineering/R&D activities based on talent availability, scalability and cost

Other Reports Large Outsourcing Deal Analysis, Top 5 Outsourcer Analysis – Semiconductor, Global Location Analysis, Global Innovation Index, Emerging Semiconductor PES Partners
PES Landscape (Illustrative)
Year Wise R&D Spending Insights R&D spending Insights
Year Wise R&D Spending Growth and Regonal R&D Spending Analysis Semicon R&D analysis
Engineering R&D Outsourced Services Outsourcing footprint
Year Wise Growth of PES Market PES market
Global Service Providers Uutsourcing Insights Outsourcing insights
Insights on Top Outsourcers Top outsourcers

Management Team

Nilesh Thakker | Zinnov

Nilesh Thakker
Managing Partner & Global Head

Nilesh has over two decades of Executive leadership experience in technology companies and has led operations in enterprise and consumer software, Cloud Computing and Product Management.

Amita Goyal | Zinnov

Amita Goyal
Partner

Amita heads the Global Center of Excellence (GCoE) practice at Zinnov. With over a decade of experience in globalization strategy, change management, engineering transformation and project management, Amita has extensive experience leading cross-cultural teams. Prior to Zinnov Amita worked at Canon Inc., Tokyo. She holds a MBA degree from IE business School, Spain and MS from University of Delaware, USA. She has several publications and patents to her credit.

Sangeetha Anand | Zinnov

Sangeetha Anand
Principal

Sangeetha has 20+ years of experience in the IT industry and has deep expertise in Agile portfolio management, modernization & transformation of legacy applications, building effective application delivery models, and creating high performing global teams. Prior to Zinnov, she was the Director of Delivery Effectiveness in Thomson Reuters and has a Masters in M.I.S.

Rishav Khemka | Zinnov

Rishav Khemka
Engagement Manager

Rishav has worked with Fortune 500 companies to design and execute their growth and expansion strategies. He has more than 7 years of global experience in Strategy, Go-To-Market, Product, and Sales roles working with large companies, start-ups and VCs. Rishav has an M.S. in Computer Engineering and an MBA from Carnegie Mellon University.

Rakhi Deshpande | Zinnov

Rakhi Deshpande
Director - Talent Acquisition

Rakhi specializes in building team in dynamic, fast-paced organizations across the globe. With an award-winning career spanning over 20 years, Rakhi has proven success in developing and executing a variety of talent strategies to bring on board excellent talent, recruitment marketing, and talent delivery. Prior to working with Zinnov, Rakhi has worked with a range of firms including Fortune 500 and Product Engineering companies. Some of Rakhi’s accolades include Outstanding Woman Leadership Awardee and Top 100 Tech HR Minds.

Anand Khajanchi | Zinnov

Anand Khajanchi
Financial Controller

With a tenure of 20+ years, Anand has a wealth of experience in business controllership, accounting, tax, FP&A, compliance, control governance, audit, and management advisory. Prior to Zinnov, Anand has worked at Dell, EMC, HP, and Ernst & Young, working closely with clients on M&A, change management, process design and system implementation for various business processes. Anand’s solutions-focused, result driven & collaborative style leadership has contributed to his proven track record of solving complex business problems with ease and efficiency.

Saroj Joseph | Zinnov

Saroj Joseph
GCOE - Head Branding

Saroj joins Zinnov as Head – Branding, GCoE, working closely with our clients on their brand positioning and communication charters. Over her 15-year career, Saroj has specialized in working with a range of organizations in the ITeS, Aviation and Retail sectors, creating attractive brands that remain top-of-mind for consumers. Prior to Zinnov, Saroj has helmed senior communications positions at Air India SATS, AB inBev GCC and LUSH cosmetics.

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