Digital and Engineering Outsourcing

Digital and Engineering Outsourcing

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Digital and Engineering Outsourcing

A cohesive outsourcing strategy is imperative for businesses. Yet, the questions around value from an outsourcing relationship remain: Does the organization have an optimal sourcing model? Is the business working with the right outsourcing partner? Is the engagement model the most effective one? What is the ROI from the outsourcing relationship?

Zinnov can help organizations by outlining a technology outsourcing roadmap, perform a detailed portfolio assessment, manage the vendor list to identify strategic partners, define governance processes, and get access to industry best practices for optimized outcomes. Our understanding of digital and engineering vendor partnerships spans across trends, preferred business model, location analysis, and a deep and nuanced understanding of vendor partners’ business and performance, result of our proprietary ranking framework, ‘Zinnov Zones.’

  • We leverage our proprietary G500 Analysis and the vast network of digital and engineering Service Providers connects in the ecosystem to devise appropriate sourcing strategies, planning, and providing the necessary help in shortlisting partners.
    Strategic Sourcing

    Defining suitable sourcing strategies

    PORTFOLIO ASSESSMENT
    • Technology roadmap review
    • Core vs Outsourcing analysis
    • Application criticality analysis
    • Multi-partner management strategy
    SOURCING LANDSCAPE
    • Outsourceability (Nearshoring / Offshoring / Onsite)
    • Type of work (Support / Maintenance / Development)
    • Classification of Service Providers (Strategic / Preferred / Adhoc)
    • Consolidation of Service Providers (Cost factors / Productivity gains)
  • We conduct end-to-end assessment and due diligence process to select the most suitable digital and/or engineering vendor partner in line with the strategic needs of the organization.
    Partner Assessment & Advisory

    Outlining strategic partner relationships

    PARTNER ASSESSMENT
    • Existing Partner Assessment: Quality of outcomes / Timeliness / Future business potential
    • New Partner Evaluation: Technology vs Geographical alignment / Cost vs Investment / Niche skills
    CONTRACT STRUCTURING
    • Centralized vs Decentralized structure; cost benefit analysis
    • Escalation chain articulation
    • Regulatory compliance, confidentiality, and security
    • Light vs Rigorous controls
    • Contract structure
    • Development of overarching MSA
    • SoW per work stream
    GOVERNANCE AND VALUE OPTIMIZATION
    • Periodic reviews
    • User benefits and user experience
    • Risk Identification and Mitigation
    • Service Providers’ value contribution articulation
    TRANSITION MANAGEMENT
    • Rebadging
    • Infrastructure setup
    • Knowledge transfer
    • Business Continuity Plan
  • We define the optimal engagement model and provide pricing benchmarks that help measure outcomes in a tangible manner and develop a long term view of the business.
    Engagement & Pricing Model

    Defining an optimal engagement model

    ENGAGEMENT AND PRICING MODEL
    Effort seasonality definition
    Long term view
    Identifiable and unidentifiable in-house asset deficiency
    Location leverage/ GIC consideration
    Outcome measurability
    Job unit definitions – effort estimates
  • We offer strategic playbooks and year-round industry insights that digital and engineering procurement teams can leverage to drive business growth. We have developed robust proprietary frameworks to evaluate vendor health and maturity, and to assess existing partner performance by periodically tracking critical performance metrics.
    Best Practices & Playbooks

    Providing year-round strategic industry insights

    Engineering Outsourcing Landscape AnalysisSemi-yearly reports on global product engineering services landscape

    SLA Structuring PlaybookDetailed playbooks on how to structure service level agreements based on analysis of best practices in the industry and partner capablities

    Pricing Models AnalysisAnalysis of emerging pricing model trends and patterns in the PES space

    Governance Metrics Definition PlaybookBest practices in the industry to define metrics for governance of engineering outsourcing partners

    Global Operations Cost BenchmarkingIdentifying suitable locations for Engineering/R&D activities based on talent availability, scalability and cost

    Other ReportsLarge Outsourcing Deal Analysis, Top 5 Outsourcer Analysis – Semiconductor, Global Location Analysis, Global Innovation Index, Emerging Semiconductor PES Partners

    PES Landscape (Illustrative)
    R&D spending Insights
    Semicon R&D analysis
    Outsourcing footprint
    PES market
    Outsourcing insights
    Top outsourcers
Strategic Sourcing
 
We leverage our proprietary G500 Analysis and the vast network of digital and engineering Service Providers connects in the ecosystem to devise appropriate sourcing strategies, planning, and providing the necessary help in shortlisting partners.
Strategic Sourcing

Defining suitable sourcing strategies

PORTFOLIO ASSESSMENT
  • Technology roadmap review
  • Core vs Outsourcing analysis
  • Application criticality analysis
  • Multi-partner management strategy
SOURCING LANDSCAPE
  • Outsourceability (Nearshoring / Offshoring / Onsite)
  • Type of work (Support / Maintenance / Development)
  • Classification of Service Providers (Strategic / Preferred / Adhoc)
  • Consolidation of Service Providers (Cost factors / Productivity gains)
Partner Assessment & Advisory
 
We conduct end-to-end assessment and due diligence process to select the most suitable digital and/or engineering vendor partner in line with the strategic needs of the organization.
Partner Assessment & Advisory

Outlining strategic partner relationships

PARTNER ASSESSMENT
  • Existing Partner Assessment: Quality of outcomes / Timeliness / Future business potential
  • New Partner Evaluation: Technology vs Geographical alignment / Cost vs Investment / Niche skills
CONTRACT STRUCTURING
  • Centralized vs Decentralized structure; cost benefit analysis
  • Escalation chain articulation
  • Regulatory compliance, confidentiality, and security
  • Light vs Rigorous controls
  • Contract structure
  • Development of overarching MSA
  • SoW per work stream
GOVERNANCE AND VALUE OPTIMIZATION
  • Periodic reviews
  • User benefits and user experience
  • Risk Identification and Mitigation
  • Service Providers’ value contribution articulation
TRANSITION MANAGEMENT
  • Rebadging
  • Infrastructure setup
  • Knowledge transfer
  • Business Continuity Plan
Engagement & Pricing Model
 
We define the optimal engagement model and provide pricing benchmarks that help measure outcomes in a tangible manner and develop a long term view of the business.
Engagement & Pricing Model

Defining an optimal engagement model

ENGAGEMENT AND PRICING MODEL
Effort seasonality definition
Long term view
Identifiable and unidentifiable in-house asset deficiency
Location leverage/ GIC consideration
Outcome measurability
Job unit definitions – effort estimates
Best Practices & Playbooks
 
We offer strategic playbooks and year-round industry insights that digital and engineering procurement teams can leverage to drive business growth. We have developed robust proprietary frameworks to evaluate vendor health and maturity, and to assess existing partner performance by periodically tracking critical performance metrics.
Best Practices & Playbooks

Providing year-round strategic industry insights

Engineering Outsourcing Landscape AnalysisSemi-yearly reports on global product engineering services landscape

SLA Structuring PlaybookDetailed playbooks on how to structure service level agreements based on analysis of best practices in the industry and partner capablities

Pricing Models AnalysisAnalysis of emerging pricing model trends and patterns in the PES space

Governance Metrics Definition PlaybookBest practices in the industry to define metrics for governance of engineering outsourcing partners

Global Operations Cost BenchmarkingIdentifying suitable locations for Engineering/R&D activities based on talent availability, scalability and cost

Other ReportsLarge Outsourcing Deal Analysis, Top 5 Outsourcer Analysis – Semiconductor, Global Location Analysis, Global Innovation Index, Emerging Semiconductor PES Partners
PES Landscape (Illustrative)
R&D spending Insights
Semicon R&D analysis
Outsourcing footprint
PES market
Outsourcing insights
Top outsourcers

Popular Case Studies

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Reports

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The First 100 Days Of A New GIC – The Key Priorities For A Global Center Head

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Reports

Zinnov Zones Media & Technology

Zinnov Zones for Media & Technology is an annual rating from Zinnov that evaluates Global Technology Services companies in their prowess across Broadcasting, New Media, Education, Entertainment among other sub-verticals.  

Globalization

The First 100 Days Of A New GIC – The Key Priorities For A Global Center Head

How crucial are the first 100 days of a new Global In-house Center for a Global Center Head? What can you learn from Lithium’s Jay Bhow’s journey so far?

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India Domain Name Report 2018

India Domain Name Report 2018 covers all aspects of the Domain Name Industry in India and its evolution in the last 18 months.

Management Team

Nilesh Thakker
Partner & Head of US Operations

Nilesh has over two decades of Executive leadership experience in technology companies and has led operations in enterprise and consumer software, Cloud Computing and Product Management.

Sidhant Rastogi
Partner & Practice Head

Sidhant has engaged with Fortune 500 companies to execute and transform their engineering global innovation strategy. He is an expert in Automotive and Automation domains.

Ananda Ladi
Partner

Ananda brings a unique combination of product development, IT Services, and enterprise IT expertise. Prior to Zinnov, he has successfully built enterprise IT systems, IT Security, Cloud in different organizations and led the Asia Pacific Business of Mindtree.

Preeti Anand
Director & Practice Head

Preeti has over 15 years of industry experience in management consulting and product engineering. In her current role, she advises MNC technology companies on their global shoring strategy, including setup and management of their global centers.

Sukanya Roy
Associate Director

Sukanya has over 12 years experience in consulting and corporate strategy. Her focus is on globalization strategy- setting up and operating global centers as well as partnering with global vendors, innovation management and start-up engagements.

Vimal Menon
Associate Director

Vimal has extensive experience in formulating GTM strategies for Globalisation. He has worked for Large Product Companies and ER&D Service Providers in Auto/Aerospace, Medical Devices, Oil & Gas.

Chandan Satpathy
Engagement Manager

Chandan is an experienced strategy consultant in market expansion advisory. He has strong Product Engineering expertise in Automotive and Healthcare verticals across embedded, software and digital domains.

Vijaykumar Hegde
Engagement Manager

Vijay has over 12 years of experience in strategy consulting and business
development in the areas of large account management, market expansion, and technology transformation.

Amit Kulkarni
Engagement Manager

In his current role, Amit is working on driving vertical growth strategy, best practices across presales and operations and enabling thought leadership in areas of media, online and hi-tech space

Nikhil Kulkarni
Engagement Manager

Nikhil has over 10 years of experience in strategy, consulting, and sales enablement. His focus is on collaborating with clients in strategy and execution of their pursuits in the Software & Internet Sector.

Jasdeep Jassal
Engagement Lead

Jasdeep has a rich experience with Product companies as well as ER&D Service Providers in devising their Outsourcing Strategy, M&A Business Due Diligence and Market Assessment initiatives. He closely tracks Automotive and Hi-Tech space.

Senthooran K A
Engagement Lead

Senthooran has extensive experience working with Engineering R&D service providers in Medical Devices and ISV domains. He specialises in Outsourcing strategy, BU development, M&A analysis and Market analysis.

Kingsley Samuel K
Engagement Lead

Kingsley has worked with multiple service providers across GTM strategies, Vertical strategies, vendor evaluations and M&A Projects. Expertise in Industrial & Semiconductor verticals and new age technologies like Blockchain and AI

Anthony Kiran
Engagement Lead

Anthony has more than 9 years of experience in the research and consulting industry with specific focus on disruptive technologies, captive center setup and maturity assessment. Prior to Zinnov, he was associated with Cognizant & Evalueserve

Nikhil Vishal Bagde
Engagement Lead

Nikhil has expertise in Media & Entertainment and Aerospace sectors and has been engaged in strategic assignments with global PES providers in advising them on Market Landscape, M&A Analysis and Compete Intelligence.