GAP PLATFORM

Best-in-class playbooks for GCCs to optimize growth

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Over the last decade, offshoring in the ER&D, IT and Global Business Services (GBS) domains has grown manifold, making it necessary for businesses to identify the next value levers in their growth journeys. Organizations worldwide are operating in a defining moment, where the need of the hour is to solve for talent crunch, low productivity, cost escalation and round-the-clock innovations.  

The Global Accelerator Platform (GAP) is a one-stop solution where businesses can not only garner data and insights about the evolving (GCoE) ecosystem, but also get access to guidebooks, benchmarks, ready-reckoners as well as best practices to help them understand the current business context. We help organizations overcome the strategic inflection points through our marquee platform, where they can address industry-wide challenges through peer learning events, knowledge sessions and gain access to the largest pool of network, playbooks and thought leaderships.

How We Help Our Clients

With over 20 years of experience in tackling business challenges for 500+ organizations, we help our clients through best-in-class practices in the form of playbooks, benchmarks, and frameworks that cater to every stage in the growth trajectory of a GCoE.

The platform leverages strategic insights, contemporary PoVs, and thought-provoking guides to match-make and drive meaningful conversations around the key themes of global leadership, innovation, technology, talent experience and excellence, as well as growth and operational efficiency.

An annual subscription-based platform, GAP taps into the collective power of data, partnerships and ecosystem connects to exchange ideas and solve industry and center wide challenges.

We also enable organizations to manoeuvre their brand positioning by supporting them with a structured research methodology and enhanced visibility through networking opportunities and brainstorming sessions.

Thought Leadership – PoVs, Benchmarks and Playbooks

GAP provides a structured model for subscribing and/or participating member companies to leverage objective data on trends in GCoEs. Zinnov helps define themes based on collective inputs and creates guidebooks for implementing center-wide programs. These playbooks and guidebooks are shared with GAP members to help them utilize actionable insights to drive strategic decision making. Currently, GAP has over 300 companies participating in various benchmarking exercises, which help capture over 100,000 strategic and tactical insights. The platform also provides periodic updates on the trends in the technology ecosystem that global organization leaders can use for driving tangible business outcomes.

Peer Learning Network

GAP helps forge relevant connections among business leaders by bringing together key decision-makers and industry stalwarts from various functions within the technology ecosystem on a regular basis. Various forums and roundtables are organized across locations to provide a platform for business leaders where they can exchange ideas and build lasting connections. We also help organizations host knowledge sessions with industry experts that provide them in-depth insights which are also validated through industry connects. Our clients get access to year-round thought provoking sessions across multiple themes.

Dedicated Account Management/Enablement

We act as a trusted advisor and confidant to our clients in their acceleration journey. It’s imperative for organizations to understand deep business context and contingent workstreams to meet their ambitious goals. GAP empowers organizations globally through a dedicated account management team that provides customized support on a continuous basis. Business leaders often find themselves at crossroads while making strategic business decisions. Our team of dedicated analysts help you navigate through these critical junctions with the help of real-time information and long-standing experience spanning across multiple industries and functional verticals.

INSIGHTS
The Evolving Pillars Of Culture Supporting The New Talent Paradigm
Global Talent | Blog The Evolving Pillars Of Culture Supporting The New Talent Paradigm The pillars that support the concept of organizational culture are evolving. What factors do they include now?
Zinnov-NASSCOM India GCC Trends - Quarterly Analysis Q2 2022
Strategy & Ops | Report Zinnov-NASSCOM India GCC Trends - Quarterly Analysis Q2 2022 This report is a comprehensive analysis of ecosystem's trends, and provides a snapshot of how existing GCCs have successfully leveraged the India ecosystem.
Zinnov-NASSCOM India GCC Trends - Quarterly Analysis Q3 2022
Strategy & Ops | Report Zinnov-NASSCOM India GCC Trends - Quarterly Analysis Q3 2022 We look at the growth of the India Global Capability Centers ecosystem in this quarter and zoom in on the Health & Pharmaceuticals industry.
Salary Increase, Attrition, and Hiring Trends 2022
Global Talent | Report Salary Increase, Attrition, and Hiring Trends 2022 Organizations worldwide are being forced to relook at their compensation structures and talent strategies. What SIAH trends are in the cards for 2022?
India Tier-I City Analysis
Centers of Excellence | Report India Tier-I City Analysis There has been a tectonic shift in the landscape of Tier-I cities in India, with an increased overall ease of doing business and expanding talent pool. To know more, read here.
Employee Benefits Study – An India GCoE View
Global Talent | Report Employee Benefits Study – An India GCoE View Employee benefits is proving to be a global talent accessibility and retention gamechanger in the new normal. Read now, to know more.
Innovation Benchmark for India GCoEs – 2021
Innovation | Report Innovation Benchmark for India GCoEs – 2021 Zinnov’s Innovation Benchmark for India GCoEs – 2021 evaluates innovative approaches that India GCoEs have taken to date. Read more.
Returnship Programs: A Scalable & Sustained Channel For Hiring
Global talent | Report Returnship Programs: A Scalable & Sustained Channel For Hiring Why have returnship programs become a scalable and sustained channel for reintegrating women in the workforce? This research will provide key insights.
Empowering A Net Zero Future For 2022 & Beyond
Leadership & Transformation | Report Empowering A Net Zero Future For 2022 & Beyond We need a net zero workforce equipped with the right skills and enthusiasm, to help build a cleaner, greener system and operate newer, sustainable business models. To know more, read here.
The Emergence Of Indian Tier-2 Cities Are Changing The Dynamics Of The Talent Wars
Global Talent | Report The Emergence Of Indian Tier-2 Cities Are Changing The Dynamics Of The Talent Wars These 15 Tier-2 cities in India are the ultimate globalization hotspots. To know more, read here.
How To Never Run Out Of Talent That Fits As An Organization
Global Talent | Blog How To Never Run Out Of Talent That Fits As An Organization Is there a dearth for skilled talent? How does Employee Value Proposition tie into talent retention? Read to find out.
Driving Value From India GCoEs: The Role Of Environmental, Social, And Governance (ESG)
Leadership & Transformation | Report Driving Value From India GCoEs: The Role Of Environmental, Social, And Governance (ESG) To drive value from GCoEs, it's important to assess how India caters to global aspirations regarding the ESG criteria.
How An Innovation Hot Streak In GCoEs Can Leapfrog Growth
Innovation | Blog How An Innovation Hot Streak In GCoEs Can Leapfrog Growth Did you know the bottom 80% of the ER&D spenders will struggle to win the Growth Wars? Innovative companies have realized that a change in organizational culture might be key to winning the Growth Wars
What An Employee Wants – Building Dynamic And Personalized Employee Experiences To Win The Talent Wars
Global talent | Blog What An Employee Wants – Building Dynamic And Personalized Employee Experiences To Win The Talent Wars The key to understanding the science behind hiring and retaining talent lies in understanding employee expectations and tailoring suitable experiences.
Combating Cybersecurity Threats With Globalization
Digital Technologies | Blog Combating Cybersecurity Threats With Globalization Thanks to globalization, Cybersecurity firms are now able to scale faster than their peers by leveraging a larger pool of digitally diversified talent present in low-cost locations.

Our Team
HARISH SINGH
HARISH SINGH Managing Partner