The onset of the fourth industrial revolution (Industry 4.0) is ushering in a new era that leverages advanced technologies and high-speed wireless connectivity to achieve business objectives. Data and new-age technologies are at the centre-stage and are being used to improve flexibility, versatility, usability, and efficiency of production systems to make the vision of smart factories a reality. The convergence of Industrial Internet of Things (IIoT), Big data and Analytics, Artificial Intelligence (AI), 5G, Digital twin, etc., is unlocking efficiencies and new business models across industries.
Indian GCCs are perfectly poised to be at the centre of Industry 4.0 driven by the large investments made in building a high-skilled talent pool over the years. While considerable progress has been made by the GCCs in establishing the building blocks of Industry 4.0, the full potential to drive transformational changes for the larger enterprise is yet to be fully realized. Indian GCCs need to invest in new-age technologies to be at the core of the Industry 4.0 adoption across their organizations and customers.