Enterprises are ushering in the era of Digital Transformation 2.0. This wave transcends efficiency and productivity objectives, to focus on newer experiences for all enterprise stakeholders – customers, employees, and even partners. At the core of this DT 2.0 wave is Automation, with the global enterprise spend on Intelligent Automation estimated to be about USD 22-23 Bn. And given that Automation has emerged as the top CXO priority within enterprise Digital Transformation charters, this spend is further estimated to grow at a steep 50%+ CAGR touching a massive USD 180 Bn by 2027. The current avatar of Automation – i.e., Intelligent Automation or IA, as we call it, is enabling enterprises to drive ‘integrated experience outcomes,’ powered by agile configurable workflows, and is built on top of a converged technology stack.
Zinnov’s Global CXO Survey of 250 CXOs
The supply ecosystem is pushing up Automation maturity, with 1400 Automation platforms across the Automation technology spectrum. The space has also garnered high interest from the Venture Capital and Private Equity players, who have poured in USD 17 Bn in funding and fuelling immense innovation. Given that Automation is a linchpin enterprise technology in driving DT 2.0, enterprises cannot afford to be laggards in leveraging this technology.
This industry-first, ground-breaking, and comprehensive report on Intelligent Automation, is a marquee playbook, rich with insights that enable enterprises to not just accelerate their Automation journeys, but to leapfrog it – deliberately and efficiently.
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