Enterprises are ushering in the era of Digital Transformation 2.0. This wave transcends efficiency and productivity objectives, to focus on newer experiences for all enterprise stakeholders – customers, employees, and even partners. At the core of this DT 2.0 wave is Automation, with the global enterprise spend on Intelligent Automation estimated to be about USD 22-23 Bn. And given that Automation has emerged as the top CXO priority within enterprise Digital Transformation charters, this spend is further estimated to grow at a steep 50%+ CAGR touching a massive USD 180 Bn by 2027. The current avatar of Automation – i.e., Hyper Intelligent Automation or HIA, as we call it, is enabling enterprises to drive ‘integrated experience outcomes,’ powered by agile configurable workflows, and is built on top of a converged technology stack.

Zinnov’s Global CXO Survey of 250 CXOs

86% of enterprises have increased their investment in Intelligent Automation initiatives in the last year

26% of enterprises have discovered more than 50 processes through Process Intelligence solutions in the last 6 months

86% of CXOs believe Process Mining and Task Mining need to be leveraged together to unlock the true potential of Process Intelligence

49% of enterprises have an automation-focused COE in place

34% enterprises prefer niche born-in-automation solution providers for their automation deployment

70% of CXOs believe that the biggest value unlocked for Low Code app development comes from augmenting the functioning of pro-code developers

74% of the enterprises are retraining and upskilling their employees impacted by HIA and moving them to higher value work

The supply ecosystem is pushing up Automation maturity, with 1400 Automation platforms across the Automation technology spectrum. The space has also garnered high interest from the Venture Capital and Private Equity players, who have poured in USD 17 Bn in funding and fuelling immense innovation. Given that Automation is a linchpin enterprise technology in driving DT 2.0, enterprises cannot afford to be laggards in leveraging this technology.

This industry-first, ground-breaking, and comprehensive report on Hyper Intelligent Automation, is a marquee playbook, rich with insights that enable enterprises to not just accelerate their Automation journeys, but to leapfrog it – deliberately and efficiently.

Our Latest Thinking

Powering the Enterprise Systems of eXperience (SOX) with HIA​ | Keynote Talk

Powering the Enterprise Systems of eXperience (SOX) with HIA​ | Fireside Chat

Meet the team

Nischay Mittal

Nischay Mittal

Partner

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Prankur Sharma

Prankur Sharma

Principal

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Dushan Garg

Dushan Garg

Engagement Manager

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AnmayShahlot

Anmay Shahlot

Project Lead

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