Enterprises are ushering in the era of Digital Transformation 2.0. This wave transcends efficiency and productivity objectives, to focus on newer experiences for all enterprise stakeholders – customers, employees, and even partners. At the core of this DT 2.0 wave is Automation, with the global enterprise spend on Intelligent Automation estimated to be about USD 22-23 Bn. And given that Automation has emerged as the top CXO priority within enterprise Digital Transformation charters, this spend is further estimated to grow at a steep 50%+ CAGR touching a massive USD 180 Bn by 2027. The current avatar of Automation – i.e., Intelligent Automation or IA, as we call it, is enabling enterprises to drive ‘integrated experience outcomes,’ powered by agile configurable workflows, and is built on top of a converged technology stack.
86% of enterprises have increased their investment in Intelligent Automation initiatives in the last year
26% of enterprises have discovered more than 50 processes through Process Intelligence solutions in the last 6 months
86% of CXOs believe Process Mining and Task Mining need to be leveraged together to unlock the true potential of Process Intelligence
49% of enterprises have an automation-focused COE in place
34% enterprises prefer niche born-in-automation solution providers for their automation deployment
70% of CXOs believe that the biggest value unlocked for Low Code app development comes from augmenting the functioning of pro-code developers
74% of the enterprises are retraining and upskilling their employees impacted by IA and moving them to higher value work
The supply ecosystem is pushing up Automation maturity, with 1400 Automation platforms across the Automation technology spectrum. The space has also garnered high interest from the Venture Capital and Private Equity players, who have poured in USD 17 Bn in funding and fuelling immense innovation. Given that Automation is a linchpin enterprise technology in driving DT 2.0, enterprises cannot afford to be laggards in leveraging this technology.
This industry-first, ground-breaking, and comprehensive report on Intelligent Automation, is a marquee playbook, rich with insights that enable enterprises to not just accelerate their Automation journeys, but to leapfrog it – deliberately and efficiently.