Intelligent Automation (IA) engendered from the convergence of advanced technologies including Robotic Process Automation (RPA), Artificial Intelligence (AI), Low Code/No Code, Process Mining, etc., has resulted in enhanced customer/employee/partner experiences, business resilience, and operational efficiencies for enterprises across verticals including Healthcare, Retail, Manufacturing, IT, Telecom, HR, Banking and Financial Services, Insurance, to name a few. There has been an exponential rise in Automation adoption over the last decade, which has further been accelerated by the COVID-19 pandemic. Today, 90% of Fortune 250 enterprises have adopted Automation and the rising demand is being served by more than 1300+ specialist platforms in the space.
The total addressable IA market size stands at USD 265 Bn, of which only 5% is currently the realized potential by enterprises, signaling a tremendous growth potential for early adopters. Thanks to IA, the scope of systems and processes that can be automated is limitless, including a paradigm shift towards Fully Autonomous Enterprises.
65% CXOs tag Intelligent Automation as the #1 priority within their Digital Transformation charters for 2021
77% global CXOs claim that their Automation investments increased due to COVID-19
More than 30% global enterprises have planned an investment of more than USD 1 Mn towards Automation in 2021
~40% global enterprises have identified Enhanced Stakeholder Experience and Business Resilience as the key outcomes from Automation in addition to operational efficiencies and cost savings.
30% enterprises have more than 20% of their total processes automated.
60% enterprises have high to moderate focus on Low Code/No Code Automation to scale their Automation efforts.
27% enterprises have already built more than 50 apps using Low Code/No Code technology.
76% enterprises continue to rely completely on crowdsourcing-based methodologies to discover Automation-ready processes.
25% enterprises have initiated the use of tools-based discovery including process mining and task mining.
52% enterprises intend to start using process mining in the next 12 months
40% enterprises intend to start using Intelligent Virtual Agents in the next 12 months
57% enterprises have a centralized Automation CoE in place
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One of the most exhaustive and definitive automation reports that is available in the market- Managing Partner and Investor, VC Firm
A must-have for leaders looking to hyper scale their automation strategies- CXO, Technology Service Provider
The gold standard in the industry- Industry Expert, Automation & RPA
Zinnov’s flagship report on Intelligent Automation Landscape 2021 is the marquee landscape playbook, rich with ground-breaking insights that provide organizations with roadmaps to not only scale their Automation initiatives quickly and efficiently, but also reap the technology’s full benefits.DOWNLOAD THE HIA LANDSCAPE REPORT