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Playbook for Service Providers to Thrive Amid Economic Headwinds of 2024

Playbook for Service Providers to Thrive Amid Economic Headwinds of 2024

29 Apr, 2024
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Let’s face it, while the global economic slowdown has been a hot topic, it’s not all doom and gloom. Despite the challenges posed by high inflation, geopolitical tensions in Israel and Ukraine, and Supply Chain disruptions, there are signs of resilience and progress. Central banks worldwide have been proactively implementing tighter monetary policies to curb inflation. While inflation figures remain above the target rates set by most central banks, it demonstrates that the concerted efforts to combat inflation are starting to bear fruit, even in the face of economic uncertainty.

Central banks, such as the US Federal Reserve (Fed), play a crucial role in managing inflation and the overall health of the economy through the use of interest rates. Interest rates act as a thermostat for the economy, regulating its temperature.

When the economy is overheating and inflation is rising, the Fed can increase interest rates to cool it down. This makes borrowing more expensive, encouraging people and businesses to save more and spend less, ultimately helping to bring inflation under control. On the other hand, when the economy is sluggish, the Fed can lower interest rates to stimulate borrowing, spending, and economic growth.

However, finding the right balance is a delicate task, as evidenced by the much-anticipated Fed pivot that has recently materialized. Despite previous indications from Powell and Co. about potential rate cuts, the central bank is now stepping back from those projections following three straight months of higher-than-expected inflation data.

As Fed Chair Jay Powell stated at the Wilson Center in Washington, D.C.

The recent data have clearly not given us greater confidence and instead indicate that it’s likely to take longer than expected to achieve that confidence. Last year, rebounding supply supported U.S. growth in spending and also employment, alongside a considerable decline in inflation. The more recent data show solid growth and continued strength in the labor market, but also a lack of further progress so far this year on returning to our 2% inflation goal.

This statement underscores the challenges the Fed faces in navigating the current economic landscape. While the economy has shown signs of resilience, with solid growth and a strong labor market, the persistent inflation above the 2% target suggests that the Fed may need to maintain higher interest rates for longer than initially anticipated.

Global GDP 2024

So, what does this mean for businesses?

The next Federal Reserve meeting on April 30th and May 1st, 2024, is not expected to result in rate cuts. It’s safe to say that interest rates will remain higher for longer, but for now, the next rate move is still expected to be a cut. However, if price pressures resurface and cast doubt on a soft landing, the Fed’s stance could shift to a hike, potentially leading to a rocky road ahead for businesses across sectors.

In this challenging economic landscape, businesses are grappling with unique industry-specific hurdles while also trying to seize opportunities amidst the turbulence.

Service Providers who cater to various industries, must adapt their offerings to address the specific challenges and opportunities faced by each sector. With their diverse skill sets, deep industry knowledge, and innovative solutions, SPs can empower businesses to overcome obstacles, seize opportunities, and thrive in the face of uncertainty.

2024 Industry Outlook: Navigating Industry-Specific Challenges and Opportunities

Software & Internet:

The industry is all about specialized AI these days, with big investments in Generative AI and Cloud Services. Sure, there are some challenges, but growth is still expected to hit 7.3% in 2024, with APAC leading the charge and Cybersecurity being a major focus.

Service Provider Playbook 2024- Software & Internet Vertical - Zinnov Outlook 2024

SPs can get in on the action by offering managed Security Services, zeroing in on Data Sovereignty and Security, and providing AI as a Service solution.

Automotive:

Consumer Mobility patterns are shifting gears, with more emphasis on fit-for-purpose and shared mobility. EVs and Autonomous Driving Systems are gaining serious traction, and Cybersecurity is a top priority, especially with UN Regulation 155 requiring comprehensive Cybersecurity Management Systems. The industry is expected to grow at a solid 6.5% in 2024.

Service Provider Playbook 2024- Automotive Industry - Zinnov Outlook

SPs can make their mark by contributing to Autonomous Vehicle Development, tackling vehicle security needs, and developing Mobility as a Service solution.

Industrial:

Building resilient Supply Chains is the name of the game amidst geopolitical conflicts. Smart Manufacturing, Data Analytics, and Digital Threads are must-haves for operational efficiency. The industry is poised for 6.9% growth in 2024, with Industrial Automation in Europe being a particularly hot area.

Service Provider Playbook 2024- Industrial Vertical - Zinnov outlook 2024

SPs can get in on the action by integrating Generative AI with computer vision, tapping into the industrial metaverse, and whipping up solutions for manufacturers dealing with diverse product varieties.

Semiconductor:

This industry is on fire, thanks to skyrocketing demand for AI and endpoint devices. We’re talking 7.6% growth in 2024, with Europe becoming a hotspot for cutting-edge foundries. Advancements in Generative AI-powered chips and miniaturized packaging are driving some serious innovation.

Service Provider Playbook 2024 - Zinnov Outlook Semiconductor

SPs can get a piece of the pie by providing Semiconductor Design and Engineering Services, enabling custom chip development for smartphones, and supporting the shift to 3D packaging solutions.

Telecom:

The Telecom industry is facing some challenges, like higher compliance costs, lower consumer spending, and chip shortages. But even so, growth is expected to hit 3.7% in 2024, with APAC accounting for a whopping 41% of global 5G connections. Cybersecurity threats and the battle for AI control are keeping everyone on their toes.

Service Providers Playbook 2024 - Telecom Zinnov Outlook

SPs can make a difference by supporting telecom infrastructure investments in APAC, leveraging generative AI and automation for personalized services, and helping adopt sustainable RAN architecture.

Way Ahead: SPs as the Guiding Light in Uncertain Times

To gain a deeper understanding of how SPs can help businesses thrive in this challenging economic landscape, we have prepared a comprehensive report, titled “2024 Macro Outlook Report,” that examines the challenges and opportunities across various industries.

With this report we take a deep dive into the challenges and opportunities businesses are facing across various industries amidst this economic uncertainty. The report not only highlights the industry-specific hurdles but also sheds light on how Service Providers (SPs) can play a crucial role in helping companies navigate these turbulent times.

Example of Opportunities for Service Providers: The BFSI Sector

Data-driven risk management and AI-based credit modelling
Don't miss out on the chance to dive deeper into industry-specific insights and opportunities for Service Providers in 2024. Get in touch with our experts today at info@zinnov.com
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Tags:

  • Automotive industry
  • Industrial
  • Internet & Software
  • Macro-economic trends
  • semiconductors
  • Service Providers
  • SP
  • Technology Service Providers
Authors:
Sidhant Rastogi, President, Zinnov
Pavan Krishnamurty, Principal, Zinnov
Prince Verma, Project Lead,
Chetan Kapur, Project Lead, Zinnov
Shivangi Arora, Consultant, Zinnov
Archit Kumar Raj, Associate Consultant, Zinnov

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