For decades, Global System Integrators (GSIs) played a well-defined role in the enterprise technology ecosystem. They implemented enterprise platforms, delivered large-scale transformation programs, and helped organizations realize value from technologies built by ISVs and hyperscalers. Artificial Intelligence is changing that.
Today, GSIs are building reusable AI platforms, proprietary IP, orchestration layers, and industry-specific AI solutions. In doing so, they are expanding beyond traditional implementation and reshaping the enterprise AI ecosystem.
For ISVs and hyperscalers, this changes the competitive equation. The implementation partners they once enabled are now building the platform layers that sit between them and the enterprise customer. Traditional roles are converging. Ecosystem boundaries are blurring. Ownership of the orchestration layer is emerging as the next strategic battleground in enterprise AI.
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