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In a world where agility and innovation define competitiveness, the traditional outsourcing model is beginning to crack. For decades, global enterprises rode on vendor-led scale and cost arbitrage – but those gains are now offset by rising attrition, fragmented IP ownership, and mounting compliance risks.
Leading enterprises are shifting away from outsourced-heavy models and bringing critical technology roles in-house—transforming their GCCs into resilient, innovation-led powerhouses. With real-world examples, cost insights, and a structured insourcing framework, this document outlines how GCCs can move beyond transactional delivery to become strategic engines of value, control, and sustained capability.
If 2024 was about reacting to macro shocks, 2025 is about rebuilding with intent. And for GCCs, insourcing is no longer a choice – it’s the strategy.
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