Zinnov-NASSCOM India GCC Trends – Quarterly Analysis – Retail & Industrial Verticals – Q1 2022

Time and again, India has proven its salt as one of the best destinations to set up a Global Center of Excellence.  In Q1 2022’s update of the Zinnov-NASSCOM India GCC ecosystem, we zeroed in on the Retail and Industrial verticals. As more and more companies turn towards India to aid in their globalization strategy, the players begin to compete for the same resources. In order to stay at the top of your game, it becomes imperative to stay abreast of the latest trends in the GCC ecosystem of the country, and what they mean.

The current Indian GCC market size is USD 35.9 Bn, employing more than 1.38 Mn people as FY2021. In the first quarter of 2022 alone, 20 new GCCs were added to the list – out of which 19 were set up in Tier-I cities, and 1 in a Tier-II city. Albeit slowly, Tier-II cities of India are proving to be good bets to set up a GCC, and sometimes even better than a Tier-I counterpart.

This report has been co-developed by NASSCOM and Zinnov through a comprehensive study to understand the GCC Landscape in India. The India GCC Trends Quarterly Analysis identifies the key trends in Q1 of 2022, and analyzes the following:

• New GCCs that entered India in the first quarter of 2022 i.e., January – March 2022.
• An overview of the two industry verticals – Retail and Industrial, along with several best-in-class case studies
• Key trends shaping the GCC landscape in India in the first quarter of 2022 i.e., January – March 2022.
• GCC Intensity Index for the quarter Q1 i.e., January – March 2022 is intended to measure the performance of the new GCCs as well as existing GCC expansions setting up their offices in India based on parameters such as GCC expansion, industry verticals, functions, tiers, locations, HQ location, work profile etc.

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