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If the last few years were about expansion, 2025 is about recalibration. Global Capability Centers (GCCs) in India are no longer chasing scale for the sake of it, they’re optimizing, rethinking, and building for value. The talent narrative is shifting too, from pay-driven competition to performance-led differentiation, from job roles to skills as the new currency, and from filling vacancies to building resilience.
We’ve reached a point where salary hikes have stabilized, attrition rates are normalizing, and hiring is getting sharper, more lateral, more skill-led, more deliberate. But beneath these numbers lies a deeper transformation: the emergence of a skills-first, purpose-driven workforce economy.
As we engaged with GCC leaders, a consistent question kept coming up, “How do we stay competitive in this evolving equilibrium?”
The talent landscape has matured post-pandemic, but it’s also fragmented. Salary cycles are steadying, yet niche skills are commanding 1.7x higher hikes. Lateral moves are outpacing new hires. High performers continue to walk, even as companies double down on engagement and rewards.
We wanted to go beyond the noise of “hiring freezes” and “wage moderation” to decode what’s really shaping workforce strategies across GCCs today. The result is this report: a reality check backed by data, insights, and on-ground intelligence from over 90+ GCCs across India.
This edition of Zinnov’s Salary Increase, Attrition & Hiring Trends Report 2026 dives deep into how GCCs are:
The report also unpacks granular data, salary increase forecasts by level and function, attrition breakdowns, niche skill premiums, and hiring intent across industries and geographies, all through the lens of a recalibrated GCC economy.
As GCCs evolve from expansion to optimization, the focus is shifting from “how much” to “how well.”
And understanding these shifts, in compensation, hiring, and retention, isn’t just critical; it’s competitive advantage.
If you’re shaping talent, strategy, or workforce design within a GCC, this is a read you can’t afford to skip. Download the full report here and see how India’s GCC ecosystem is rewriting the future of work.