CENTER TRANSFORMATION

Strategy Operations

Grounded on real time industry data and internal performance of clients

• Designing and Setting up Strategy and Transformation offices
• Identifying initiatives and defining KPIs
• Define Cadence and progress tracking
• Robust Business Cases

Portfolio Transition

• Identification of key portfolios and allocation between the HQ/Primary hub and secondary location
• Mapping the portfolios and services driven from different locations
• Evaluate aspects such as the different processes, work performed, intensity of work, digital tools and solutions adopted and key roles under each service area
• Talent readiness to relocate evaluation across functions

Location Analysis

• Shortlisting of cities based on Zinnov’s location profiling framework and filtering down a shortlist of key locations to consider based on business objectives.
• Evaluation of each city across metrics such as talent availability & migratability cost of talent, cost of living, climate vulnerability, connectivity, etc.
• Deep dive documents on the top 3 shortlisted locations with preliminary roadmaps to setup a center with core teams

Program Management and Implementation

Zinnov will work with customers on end-end implementation and program management support across

• Operations setup
• People and branding
• Communication
• Process enablement and automation
• Change management