Global Center Setup

Global Center Setup

Global Center Setup

We work closely with our clients to drive long-lasting value through the creation of specialized pools of global talent and innovation, helping them build antifragile and resilient organizations.

Now more than ever, there is an increasing need for companies to quickly and efficiently optimize their resources to help sustain them from future shocks. Large companies have found immense value in creating Global Centers of Excellence (GCoE), which extend beyond the traditional GCC/GIC models, to establish expertise, drive innovation, access global talent and markets. We act as an extended team to our clients from strategy, to execution across this value chain. Our seasoned advisory teams bring deep and nuanced domain expertise ensuring there is a sustainable engine of business and operational excellence.

While larger organizations leverage value from setting up Global Centers of Excellence, the process involves high upfront investment and usually takes between 6 to 8 months to setup. We are witnessing an increasing number of small and mid-size companies looking for quicker and less cost-intensive solutions to ramp-up their operations.

The evolving business scenario has propelled companies to pivot to models that ensure resilience, continuity, and efficiency.

Below is a quick snapshot of the suite of models to GCoE set-up we offer our clients:

 GCOEGCOE AcceleratorBOT Model
Ownership
CustomerCustomerPartner/Vendor
Talent
Aligned to customerAligned to customerAligned to outsourcing partner/vendor
Infrastructure
Customized and built to suit customer needsCustomized and built to suit customer needsBuilt by vendor/partner (may or may not precisely match client needs)
Ops Management
Managed by customerManaged by ZinnovManaged by outsourcing Partner
Set-up Cost
High upfront investmentLow upfront investmentLow upfront investment
Implementation Time
6-8 months4 months1-3 months
Scalability
HighHighHigh
Level of Company Control
HighHighLow
Exit Options
HardVery EasyEasy

*Exit options here refer to the ability to scale-down operations or transfer the center to another location.

Zinnov’s GCoE Accelerator Model is a “plug- and- play” solution which can be turned-around in as little as 90 days and helps companies rapidly scale new capabilities and ways of working. GCoE Accelerators provide clients with the same benefits are a traditional center but with lower risk, no long-term commitment, lower upfront investment, and ultimately, significantly more flexibility in terms of scale and exit options.

  • We provide end-to-end design and setup expertise of the global teams for the new center.

    Design Phase
  • We help set up the GCoE end-to-end to operate at high maturity and optimized cost.

    Implementation Phase
  • We define the governance model for the newly set up center till it stabilizes and scales. We also conduct periodical reviews to monitor progress, identify risks, and define mitigation plans.

    Governance Phase

We provide end-to-end design and setup expertise of the global teams for the new center.

Design Phase

We help set up the GCoE end-to-end to operate at high maturity and optimized cost.

Implementation Phase

We define the governance model for the newly set up center till it stabilizes and scales. We also conduct periodical reviews to monitor progress, identify risks, and define mitigation plans.

Governance Phase

Popular Case Studies


Management Team

Nilesh Thakker | Zinnov

Nilesh Thakker
Managing Partner & Global Head

Nilesh has over two decades of Executive leadership experience in technology companies and has led operations in enterprise and consumer software, Cloud Computing and Product Management.

Amita Goyal | Zinnov

Amita Goyal
Partner

Amita heads the Global Center of Excellence (GCoE) practice at Zinnov. With over a decade of experience in globalization strategy, change management, engineering transformation and project management, Amita has extensive experience leading cross-cultural teams. Prior to Zinnov Amita worked at Canon Inc., Tokyo. She holds a MBA degree from IE business School, Spain and MS from University of Delaware, USA. She has several publications and patents to her credit.

Sangeetha Anand | Zinnov

Sangeetha Anand
Principal

Sangeetha has 20+ years of experience in the IT industry and has deep expertise in Agile portfolio management, modernization & transformation of legacy applications, building effective application delivery models, and creating high performing global teams. Prior to Zinnov, she was the Director of Delivery Effectiveness in Thomson Reuters and has a Masters in M.I.S.

Fazal Sarkar | Zinnov

Fazal Sarkar
Engagement Manager

Fazal has more than 11 years of global experience in successfully driving Growth Strategy, GTMs, Revenue Potential, and Business Plans for Fortune 500 companies. He has extensive cross-industry experience across sectors like FMCG, Defence & Infra, TMT, HSW. At Zinnov, Fazal is responsible for executing end-to-end client engagements, relationship management, business development and team management. Prior to Zinnov, he has worked with EY, Tata, LatentView and Infosys. He holds an MBA from IIM Lucknow.

Rishav Khemka | Zinnov

Rishav Khemka
Engagement Manager

Rishav has worked with Fortune 500 companies to design and execute their growth and expansion strategies. He has more than 7 years of global experience in Strategy, Go-To-Market, Product, and Sales roles working with large companies, start-ups and VCs. Rishav has an M.S. in Computer Engineering and an MBA from Carnegie Mellon University.

Rakhi Deshpande | Zinnov

Rakhi Deshpande
Director - Talent Acquisition

Rakhi specializes in building team in dynamic, fast-paced organizations across the globe. With an award-winning career spanning over 20 years, Rakhi has proven success in developing and executing a variety of talent strategies to bring on board excellent talent, recruitment marketing, and talent delivery. Prior to working with Zinnov, Rakhi has worked with a range of firms including Fortune 500 and Product Engineering companies. Some of Rakhi’s accolades include Outstanding Woman Leadership Awardee and Top 100 Tech HR Minds.

Anand Khajanchi | Zinnov

Anand Khajanchi
Financial Controller

With a tenure of 20+ years, Anand has a wealth of experience in business controllership, accounting, tax, FP&A, compliance, control governance, audit, and management advisory. Prior to Zinnov, Anand has worked at Dell, EMC, HP, and Ernst & Young, working closely with clients on M&A, change management, process design and system implementation for various business processes. Anand’s solutions-focused, result driven & collaborative style leadership has contributed to his proven track record of solving complex business problems with ease and efficiency.

Saroj Joseph | Zinnov

Saroj Joseph
GCOE - Head Branding

Saroj joins Zinnov as Head – Branding, GCoE, working closely with our clients on their brand positioning and communication charters. Over her 15-year career, Saroj has specialized in working with a range of organizations in the ITeS, Aviation and Retail sectors, creating attractive brands that remain top-of-mind for consumers. Prior to Zinnov, Saroj has helmed senior communications positions at Air India SATS, AB inBev GCC and LUSH cosmetics.

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