Global Center Setup
Global Center Setup

Global Center Setup

We work closely with our clients to drive long-lasting value through the creation of specialized pools of global talent and innovation, helping them build antifragile and resilient organizations.

Now more than ever, there is an increasing need for companies to quickly and efficiently optimize their resources to help sustain them from future shocks. Large companies have found immense value in creating Global Centers of Excellence (GCoE), which extend beyond the traditional GCC/GIC models, to establish expertise, drive innovation, access global talent and markets. We act as an extended team to our clients from strategy, to execution across this value chain. Our seasoned advisory teams bring deep and nuanced domain expertise ensuring there is a sustainable engine of business and operational excellence.

While larger organizations leverage value from setting up Global Centers of Excellence, the process involves high upfront investment and usually takes between 6 to 8 months to setup. We are witnessing an increasing number of small and mid-size companies looking for quicker and less cost-intensive solutions to ramp-up their operations.

The evolving business scenario has propelled companies to pivot to models that ensure resilience, continuity, and efficiency.

Below is a quick snapshot of the suite of models to GCoE set-up we offer our clients:

 GCOEGCOE AcceleratorBOT Model
Ownership
CustomerCustomerPartner/Vendor
Talent
Aligned to customerAligned to customerAligned to outsourcing partner/vendor
Infrastructure
Customized and built to suit customer needsCustomized and built to suit customer needsBuilt by vendor/partner (may or may not precisely match client needs)
Ops Management
Managed by customerManaged by ZinnovManaged by outsourcing Partner
Set-up Cost
High upfront investmentLow upfront investmentLow upfront investment
Implementation Time
6-8 months4 months1-3 months
Scalability
HighHighHigh
Level of Company Control
HighHighLow
Exit Options
HardVery EasyEasy

*Exit options here refer to the ability to scale-down operations or transfer the center to another location.

Zinnov’s GCoE Accelerator Model is a “plug- and- play” solution which can be turned-around in as little as 90 days and helps companies rapidly scale new capabilities and ways of working. GCoE Accelerators provide clients with the same benefits as a traditional center but with lower risk, no long-term commitment, lower upfront investment, and ultimately, significantly more flexibility in terms of scale and exit options.

  • We provide end-to-end design and setup expertise of the global teams for the new center.

    Design Phase
  • We help set up the GCoE end-to-end to operate at high maturity and optimized cost.

    Implementation Phase
  • We define the governance model for the newly set up center till it stabilizes and scales. We also conduct periodical reviews to monitor progress, identify risks, and define mitigation plans.

    Governance Phase

We provide end-to-end design and setup expertise of the global teams for the new center.

Design Phase

We help set up the GCoE end-to-end to operate at high maturity and optimized cost.

Implementation Phase

We define the governance model for the newly set up center till it stabilizes and scales. We also conduct periodical reviews to monitor progress, identify risks, and define mitigation plans.

Governance Phase

Popular Case Studies


Management Team

Nilesh Thakker | Zinnov

Nilesh Thakker
Managing Partner & Global Head

Nilesh has over two decades of Executive leadership experience in technology companies and has led operations in enterprise and consumer software, Cloud Computing and Product Management.

Amita Goyal | Zinnov

Amita Goyal
Partner

Amita heads the Global Center of Excellence (GCoE) practice at Zinnov. With over a decade of experience in globalization strategy, change management, engineering transformation and project management, Amita has extensive experience leading cross-cultural teams. Prior to Zinnov Amita worked at Canon Inc., Tokyo. She holds a MBA degree from IE business School, Spain and MS from University of Delaware, USA. She has several publications and patents to her credit.

Sangeetha Anand | Zinnov

Sangeetha Anand
Principal

Sangeetha has 20+ years of experience in the IT industry and has deep expertise in Agile portfolio management, modernization & transformation of legacy applications, building effective application delivery models, and creating high performing global teams. Prior to Zinnov, she was the Director of Delivery Effectiveness in Thomson Reuters and has a Masters in M.I.S.

Rakhi Deshpande | Zinnov

Rakhi Deshpande
Head-Talent Acquisition, GCoE

Rakhi specializes in building team in dynamic, fast-paced organizations across the globe. With an award-winning career spanning over 20 years, Rakhi has proven success in developing and executing a variety of talent strategies to bring on board excellent talent, recruitment marketing, and talent delivery. Prior to working with Zinnov, Rakhi has worked with a range of firms including Fortune 500 and Product Engineering companies. Some of Rakhi’s accolades include Outstanding Woman Leadership Awardee and Top 100 Tech HR Minds.

Hani Mukhey | Zinnov

Hani Mukhey
Head of People Success Practice, GCoE

Hani is a seasoned Human Resource Professional with 14+ years of deep experience in various domains of HR functions across strategic and operational roles, customer relationship management roles. She currently leads the people success partner team, responsible for high degree of ownership in driving dynamic solutions, change management and talent strategy in people culture. Prior to Zinnov, she has worked with Genpact and Accenture. She holds a PGC in Human Capital Management from XLRI.

Manikandan PK | Zinnov

Manikandan PK
Head of Learning and Development, GCoE

Manikandan PK has more than 12 years of extensive experience and in his current role, drives the end-to-end Learning & Development portfolios for our Engineering Excellence clients. He is a Certified Executive Coach from International Coaching Federation (IFC). His thought leadership articles have been published in People Matters & Time. Prior to Zinnov, he has worked with Equiniti India and Cognizant Technology Solutions. He holds an M.Tech from SRM University and B.Tech from Anna University.

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