We work closely with our clients to drive long-lasting value through the creation of specialized pools of global talent and innovation, helping them build antifragile and resilient organizations.
Now more than ever, there is an increasing need for companies to quickly and efficiently optimize their resources to help sustain them from future shocks. Large companies have found immense value in creating Global Centers of Excellence (GCoE), which extend beyond the traditional GCC/GIC models, to establish expertise, drive innovation, access global talent and markets. We act as an extended team to our clients from strategy, to execution across this value chain. Our seasoned advisory teams bring deep and nuanced domain expertise ensuring there is a sustainable engine of business and operational excellence.
While larger organizations leverage value from setting up Global Centers of Excellence, the process involves high upfront investment and usually takes between 6 to 8 months to setup. We are witnessing an increasing number of small and mid-size companies looking for quicker and less cost-intensive solutions to ramp-up their operations.
The evolving business scenario has propelled companies to pivot to models that ensure resilience, continuity, and efficiency.
Below is a quick snapshot of the suite of models to GCoE set-up we offer our clients:
GCOE
GCOE Accelerator
BOT Model
Ownership
Customer
Customer
Partner/Vendor
Talent
Aligned to customer
Aligned to customer
Aligned to outsourcing partner/vendor
Infrastructure
Customized and built to suit customer needs
Customized and built to suit customer needs
Built by vendor/partner (may or may not precisely match client needs)
Ops Management
Managed by customer
Managed by Zinnov
Managed by outsourcing Partner
Set-up Cost
High upfront investment
Low upfront investment
Low upfront investment
Implementation Time
6-8 months
4 months
1-3 months
Scalability
High
High
High
Level of Company Control
High
High
Low
Exit Options
Hard
Very Easy
Easy
*Exit options here refer to the ability to scale-down operations or transfer the center to another location.
Zinnov’s GCoE Accelerator Model is a “plug- and- play” solution which can be turned-around in as little as 90 days and helps companies rapidly scale new capabilities and ways of working. GCoE Accelerators provide clients with the same benefits are a traditional center but with lower risk, no long-term commitment, lower upfront investment, and ultimately, significantly more flexibility in terms of scale and exit options.
We provide end-to-end design and setup expertise of the global teams for the new center.
We help set up the GCoE end-to-end to operate at high maturity and optimized cost.
We define the governance model for the newly set up center till it stabilizes and scales. We also conduct periodical reviews to monitor progress, identify risks, and define mitigation plans.
We provide end-to-end design and setup expertise of the global teams for the new center.
We help set up the GCoE end-to-end to operate at high maturity and optimized cost.
We define the governance model for the newly set up center till it stabilizes and scales. We also conduct periodical reviews to monitor progress, identify risks, and define mitigation plans.
GCoE Accelerator Model powered a Technology Center of a PE Portfolio company has rapidly scaled up its innovation capacity within a year of its establishment
Zinnov’s COE hotspots of the world report provides in-depth location analysis of 13 countries where organizations can build COEs and build scalable software engineering teams at affordable costs.
The current COVID-19 pandemic has severely impacted every industry, every vertical, especially Travel, Hospitality, Gaming & Casinos, Airlines. It has compelled companies across the globe to go into survival mode, with little or no room for error.
Zinnov’s COE hotspots of the world report provides in-depth location analysis of 13 countries where organizations can build COEs and build scalable software engineering teams at affordable costs.
The current COVID-19 pandemic has severely impacted every industry, every vertical, especially Travel, Hospitality, Gaming & Casinos, Airlines. It has compelled companies across the globe to go into survival mode, with little or no room for error.
Management Team
Nilesh Thakker Managing Partner & Global Head
Nilesh has over two decades of Executive leadership experience in technology companies and has led operations in enterprise and consumer software, Cloud Computing and Product Management.
Amita Goyal Partner
Amita heads the Global Center of Excellence (GCoE) practice at Zinnov. With over a decade of experience in globalization strategy, change management, engineering transformation and project management, Amita has extensive experience leading cross-cultural teams. Prior to Zinnov Amita worked at Canon Inc., Tokyo. She holds a MBA degree from IE business School, Spain and MS from University of Delaware, USA. She has several publications and patents to her credit.
Sangeetha Anand Principal
Sangeetha has 20+ years of experience in the IT industry and has deep expertise in Agile portfolio management, modernization & transformation of legacy applications, building effective application delivery models, and creating high performing global teams. Prior to Zinnov, she was the Director of Delivery Effectiveness in Thomson Reuters and has a Masters in M.I.S.
Rakhi Deshpande Head-Talent Acquisition, GCoE
Rakhi specializes in building team in dynamic, fast-paced organizations across the globe. With an award-winning career spanning over 20 years, Rakhi has proven success in developing and executing a variety of talent strategies to bring on board excellent talent, recruitment marketing, and talent delivery. Prior to working with Zinnov, Rakhi has worked with a range of firms including Fortune 500 and Product Engineering companies. Some of Rakhi’s accolades include Outstanding Woman Leadership Awardee and Top 100 Tech HR Minds.
Anand Khajanchi Head of Finance and Operations, GCoE
With a tenure of 20+ years, Anand has a wealth of experience in business controllership, accounting, tax, FP&A, compliance, control governance, audit, and management advisory. Prior to Zinnov, Anand has worked at Dell, EMC, HP, and Ernst & Young, working closely with clients on M&A, change management, process design and system implementation for various business processes. Anand's solutions-focused, result driven & collaborative style leadership has contributed to his proven track record of solving complex business problems with ease and efficiency.
Hani Mukhey Head of People Success Practice, GCoE
Hani is a seasoned Human Resource Professional with 14+ years of deep experience in various domains of HR functions across strategic and operational roles, customer relationship management roles. She currently leads the people success partner team, responsible for high degree of ownership in driving dynamic solutions, change management and talent strategy in people culture. Prior to Zinnov, she has worked with Genpact and Accenture. She holds a PGC in Human Capital Management from XLRI.
Saroj Joseph Head of Branding, GCoE
Saroj joins Zinnov as Head - Branding, GCoE, working closely with our clients on their brand positioning and communication charters. Over her 15-year career, Saroj has specialized in working with a range of organizations in the ITeS, Aviation and Retail sectors, creating attractive brands that remain top-of-mind for consumers. Prior to Zinnov, Saroj has helmed senior communications positions at Air India SATS, AB inBev GCC and LUSH cosmetics.
Manikandan PK Head of Learning and Development, GCoE
Manikandan PK has more than 12 years of extensive experience and in his current role, drives the end-to-end Learning & Development portfolios for our Engineering Excellence clients. He is a Certified Executive Coach from International Coaching Federation (IFC). His thought leadership articles have been published in People Matters & Time. Prior to Zinnov, he has worked with Equiniti India and Cognizant Technology Solutions. He holds an M.Tech from SRM University and B.Tech from Anna University.
