Resiliency Of The Indian ER&D Ecosystem In The Wake Of COVID-19

Navigating COVID-19 Crisis and Emerging Stronger

Zinnov analyzed the impact of COVID-19 across industry verticals using an AHP-driven framework to gauge vertical level impact. The factors evaluated include –

• Shifts in consumer spending as a result of caution
• Supply chain disruption due to impact
• Public health impact
• Existing globalization levels of workforce to ensure continuity
• Digital readiness of the industry’s workforce

The Indian ER&D ecosystem showcased resiliency in the face of uncertainty to ensure continuity of operations, through a multi-pronged approach. This included –

• Formulating robust BCP strategies
• Investing in IT infrastructure to ensure secure work from home
• Enabling agile project management
• Building contextual offerings
• Revamping people and HR policies

This NASSCOM-Zinnov impact analysis report showcases this resiliency through real-world examples where seamless operations were enabled for clients by 11 prominent Indian ER&D Service Providers.

VIEW Report

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