Partner (GE Managed Services)

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No. of Positions

Experience

Over 15+ years of experience in technology/product development sectors, successfully running sales, business development, and driving business growth.

Job Overview

Zinnov Management Consulting Pvt. Ltd. is seeking an exceptionally strong and visionary Partner to lead its Globalization Excellence (GE) practice with a focus on Managed Services in Hyderabad. This executive will be responsible for driving the end-to-end strategy, design, execution, and operational excellence of the practice. The role demands a unique blend of strategic acumen, operational expertise, and commercial leadership to establish, lead, and scale a world-class Managed Services practice. The ideal candidate will excel in generating revenues, growing the practice, and managing client relationships, positioning the practice as a critical value driver for the organization. This role is pivotal in ensuring the practice delivers measurable value to clients and drives significant business growth.This role requires collaboration across various departments, including marketing, IT, and customer service, to align with corporate objectives and drive business growth.

Job Responsibilities

Strategic Leadership: Provide strategic direction and leadership for the design, build, and implementation of GCCs, ensuring alignment with corporate objectives and business goals.
Financial Oversight: Manage financial planning, risk, compliance, and foster efficiency and innovation in finance. Oversee the Profit and Loss (P&L) management to ensure financial health and profitability of the projects.
Operational Management: Oversee the operations of GCCs, including talent acquisition, employer branding, HR, finance, and accounting.
Client Engagement: Collaborate with clients to understand their needs and provide tailored solutions to enhance their digital presence and customer engagement. Strengthen client engagement to add more strategic value that their GCCs can provide.
Team Collaboration: Work closely with various teams, including marketing, IT, and customer service, to ensure seamless project delivery and operational efficiency.
Innovation and Growth: Drive business growth and profit optimization through effective finance management, cost reduction, and efficiency enhancements.
Process Transformation: Lead process transformation initiatives to improve operational efficiency, streamline workflows, and enhance overall productivity.
Coordinate and streamline executive communication, manage critical projects, and oversee the preparation of high-quality presentations and reports for executive meetings and external stakeholders.
Enhance organizational performance by driving continuous improvement and organizational change initiatives, and act as a key relationship manager between Zinnov and the customer.

Desired Skills

Leadership experience in consulting/advisory firms with a proven track record of delivering growth, profitability and superior customer engagement.
Strong financial acumen and experience in financial planning, risk management, and compliance.
Excellent leadership and team management skills, with the ability to collaborate across departments.
Strong client engagement and relationship management skills.
Ability to drive innovation and business growth through strategic planning and operational efficiency.
Experience in P&L management and process transformation initiatives.
Experience in managing digital transformation projects and enhancing customer engagement.
Exceptional communication, interpersonal, and presentation skills with the ability to interact with senior executives, board members, and employees, and foster positive business relationships.
Excellent leadership skills with the ability to mentor and develop talent.
Strong understanding of global capability centers and their operations.
Strong strategic and analytical mindset with exceptional business acumen, capable of identifying improvement gaps and implementing corrective measures to drive innovation and business growth.
Proven ability in executive decision-making, strategizing, and implementing high-level program initiatives with strong analytical and problem-solving skills.