Large companies often undergo extreme changes that are triggered by external events such as strategic mergers and acquisitions, change in investor group, and today, the current pandemic and the resultant recession. Changes like these ultimately impact not just the business line, but also customers and employees. Organizations that have stood the test of time, have resilience built into their system; in a sense, they are antifragile, where they do not just hold their own against these stressors, but become stronger. But what enables such organizations to build this inherent business line resilience? How does it translate from a process and a structure perspective? What are the other leadership aspects that leaders need to double down on to fortify their businesses in the face of both external and internal stressors?
In this episode of the Zinnov Podcast, Pari Natarajan, CEO, Zinnov is in conversation with Dominique Cerutti, CEO of Altran to understand how despite having undergone rapid transformation across various business facets, Altran has displayed resilience that is deep-rooted in the structure and fundamentals of their organization. Together, Pari and Dominique share perspectives on the key tenets of building business line resilience.