Financial Services

Financial services firms are operating in a time of rapid reinvention. Generative AI, evolving regulations, and rising customer expectations are reshaping every corner of the industry-from how products are built and delivered to how operations are scaled. At the same time, cost pressures, legacy infrastructure, and new digital competitors are creating urgency for transformation.

Retail and commercial banks are modernizing core systems and rethinking distribution to provide a differentiated and meaningful experience for their customers. Insurers are leveraging AI to improve underwriting, automate claims, and personalize offerings. Asset and wealth managers are turning to intelligent automation to optimize portfolios and enhance client servicing. Payments and lending institutions are navigating new digital rails and risk frameworks. Across the board, firms must move faster, become more resilient, and unlock value from data and technology.

Zinnov works with financial institutions across banking, insurance, capital markets, payments, fintech, and asset management to drive enterprise-wide transformation. We help clients implement AI at scale, build and operationalize Centers of Excellence, and design future-ready talent and delivery models that support ongoing innovation.

With deep expertise in setting up and optimizing global capability centers (GCCs), we enable financial organizations to scale mission-critical functions, improve cost efficiency, and access specialized talent. Our approach helps firms move from fragmented pilots to enterprise-grade AI initiatives, supported by robust governance, infrastructure, and skills – across both front and back-office functions.

Zinnov combines strategic clarity with execution strength, grounded in real-world benchmarks and delivery experience across global financial markets. We bring the insights and frameworks that financial institutions need to modernize with purpose-and lead with confidence.