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One of the world’s leading Technology companies with solutions ranging from Hybrid Cloud to High-Performance Computing wished to gain a comprehensive understanding of the overall conversational AI market, with a major focus on industry adoption rates and prominent use cases.
Zinnov provided a detailed analysis of the Conversational AI market with a focus on:
• Market landscape: Covered market sizes (current & projected), Conversational AI implementation framework, and top technology trends
• Industry analysis: Looked at vertical-specific critical use cases, the impact of COVID, and industry-wise adoption benchmarking
• Compete analysis: Identified top Conversational AI players, their offerings, and strategies
• Mapping opportunity areas: Short, medium, and long-term opportunities across application areas/solutions
Zinnov conducted comprehensive secondary research from analyst reports, news articles, press releases, interview transcripts, and primary discussions with competitor stakeholders across different profiles such as Marketing & Sales, Pre-Sales, Alliance and Partnerships, and Strategy.
Zinnov developed a pipeline of opportunity areas in the Conversational-AI segment for the client. The client gained a deep understanding of the market landscape and key trends along with the impact of COVID on the industry. They also gained an understanding of the industry-wise prevalent use cases and top players offering each of the solutions.
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