
Sukanya Roy
Partner and Head of India GCC Business
Sukanya Roy is Partner and Head of India GCC Business at Zinnov, specializing in India GCC strategy, enterprise value creation, AI-enabled operating models, global capability center setup, and building high-performing GCCs that enable enterprises to drive business impact, strategic ownership, and long-term competitive advantage from India.
Related offerings
About Sukanya
Sukanya Roy is Partner and Head of India GCC Business at Zinnov, where she enables global enterprises to harness GCCs as strategic engines of enterprise value. She partners with leaders across Fortune 500 companies, large enterprises, mid-market organizations, and Private Equity firms to accelerate operating model evolution, expand strategic ownership from India, and unlock new avenues for business impact through AI and capability transformation.
With more than two decades of experience, Sukanya is a recognized GCC and enterprise transformation leader. She works closely with organizations to strengthen their global capability footprint, build leadership capacity, scale strategic charters, and increase the influence of India-based teams in enterprise decision-making. She has enabled the establishment of 30+ high-performing GCCs, from blueprinting and business case development to creating end-to-end business ownership within 18 months, and has partnered with 100+ India-based GCCs across critical inflection points in their maturity curve, helping them expand strategic mandates, strengthen leadership capabilities, and increase enterprise impact.
Prior to her current role, Sukanya served as Head of GCC and BPM Council at NASSCOM, where she worked closely with industry and government stakeholders on policy development, research, thought leadership, and strengthening India's position in the global business ecosystem. Her experience across industries gives her a unique perspective on the evolving role of GCCs in shaping global business outcomes.
Areas of impact
- Partnering with 100+ India-based GCCs across critical inflection points in the maturity curve to expand strategic charters and increase the business contribution delivered from India.
- Catalyzed the establishment and scaling of 30+ high-performing GCCs, from business case development and operating model design to achieving end-to-end ownership within 18 months.
- Mobilized organizations to strengthen portfolio ownership from India, cultivate global leadership talent, and increase participation in enterprise decision-making.
Education
- MBA, Indian Institute of Management Bangalore
- B.Tech, Rashtreeya Vidyalaya College of Engineering, Bangalore
Focus areas
- Global Capability Centers (GCCs)
- GCCs in India
- India GCC Strategy
- Global Capability Center Setup
- High-Performing GCCs
- GCC Transformation
- Business Growth and Transformation
- AI Adoption
- AI Strategy and Enterprise Transformation
- AI-Enabled Workforce
- Digital Transformation
- Innovation Strategy
- Innovation Ecosystems
- Technology Strategy
- Change Management
- Public Policy and Ecosystem Development
- Value Creation
- Future-Ready Organizations
Publications
Thought leadership
Report · Global Capability Centers
Zinnov-nasscom India GCC Trends - Quarterly Analysis - Sales & Marketing - Q3 2023
A quarterly view of India's USD 46 Bn GCC market, with 21 new centers added in Q3 2023 and a deep dive into how Sales and Marketing functions are scaling from India, now home to ~35% of global sales and ~32% of marketing talent.
Read moreReport · Global Capability Centers
Zinnov-nasscom India GCC Trends - Half Yearly Analysis - Automotive, Aerospace & Defense - H1 2023
How India GCCs are moving to end-to-end product ownership, with 83% of new H1 2023 centers spanning ER&D, IT, and BPM, plus a sector lens on Automotive and Aerospace & Defense and case studies from global OEMs building capability in India.
Read moreReport · Global Capability Centers
GCC 4.0 - India Redefining the Globalization Blueprint
The biennial nasscom-Zinnov report on the GCC 4.0 wave, showing how India's 1,580+ GCCs are evolving from delivery centers into transformational hubs that build niche competencies, cultivate global leadership, and monetize services.
Read moreBlog · Leadership & Transformation
How Can The Middle Management Become Thought Leaders
Sukanya Roy chairs a Zinnov Confluence panel with HR and technology leaders on how middle managers, the strategic linchpins of an organization, can reskill, delegate, and evolve from managers into thought leaders.
Read moreReady to talk?
Connect with Sukanya and the Zinnov team to turn potential into performance.
