IBM-WDG acquisition

IBM-WDG Acquisition: Too Little, Too Late?

The IBM-WDG acquisition has set the Automation world abuzz. What does it mean for the Automation/RPA space? Here’s our in-depth analysis.

Role of technology in the fight against COVID-19

Technology Trends That Will Shape The Post-COVID Era

The role of technology in the fight against COVID-19 is going to be crucial. Here are the top eight technology trends that will shape the post-COVID era.

RPA Use Cases and COVID-19

RPA Use Cases – Leading The Battle Against COVID-19

RPA is at the forefront of accelerating the ‘flattening of the curve.’ Several new RPA use cases across industries are leading this battle against COVID-19.

Hyper Intelligent Automation

Hyper Intelligent Automation – The New Avatar Of RPA

RPA as we know it is reinventing itself. It has donned a new avatar called the Hyper Intelligent Automation – a holistic end-to-end automation philosophy.

Automation Implementation – A One-Size-Fits-All Or A Value-Based Approach?

The technology experts and the business leaders share interesting experiences from both the technology and the business facets of their RPA implementation journeys, at Zinnov’s Intelligent Automation Conference, 2019.

Setting Up An RPA COE – The What, The Why, The How

In this panel discussion, experts from across industries discuss their approach to setting up an RPA CoE, their journey, the challenges, and the successes.

Customer Service RPA: Human-Robot Collaboration Best Practices (Part 2)

Scott Merritt, Vice President, Global Head of Automation & Marketing, Jacada, shares valuable insights on Customer Service RPA, its various use cases, and implementation challenges.

intelligent automation

Intelligent Automation: From Adoption To Value Creation

RPA, intelligent automation, cognitive RPA are all part of mainstream conversation. But how can organizations derive value from adopting this technology? This excerpt from a recently concluded conference sheds light on the matter.

Customer Service Automation: Human-Robot Collaboration Best Practices (Part 1)

An insightful interaction with Scott Merritt of Jacada, on the current state, and future of Customer Service Automation, and the best practices in human-robot collaborations.

Why Your RPA Strategy Is Failing

Why are organizations tightrope walking through their RPA journeys? What are the inherent challenges of implementing RPA? How can organizations scale their RPA initiatives?