Robotic Process Automation

Salesforce And Its RPA Waltz – Is There Space On The Automation Dance Floor?

Salesforce’s acquisition of Servicetrace is now the talk of the Automation Town. Considering the amount of competition in the Automation field, a new player like Salesforce must have a secure plan in hand and make moves carefully to make a significant dent. What lies ahead in Salesforce’s RPA journey?

Celonis Poised To Take A Bigger Slice Of The Hyper Intelligent Automation Pie

Celonis’ acquisition of Integromat is set to create waves in the Hyper Intelligent Automation space. Here’s Zinnov analysis of the Celonis-Integromat acquisition.

IBM-WDG Acquisition: Too Little, Too Late?

The IBM-WDG acquisition has set the Automation world abuzz. What does it mean for the Automation/RPA space? Here’s our in-depth analysis.

Technology Trends That Will Shape The Post-COVID Era

The role of technology in the fight against COVID-19 is going to be crucial. Here are the top eight technology trends that will shape the post-COVID era.

RPA Use Cases – Leading The Battle Against COVID-19

RPA is at the forefront of accelerating the ‘flattening of the curve.’ Several new RPA use cases across industries are leading this battle against COVID-19.

Hyper Intelligent Automation – The New Avatar Of RPA

RPA as we know it is reinventing itself. It has donned a new avatar called the Hyper Intelligent Automation – a holistic end-to-end automation philosophy.

Automation Implementation – A One-Size-Fits-All Or A Value-Based Approach?

The technology experts and the business leaders share interesting experiences from both the technology and the business facets of their RPA implementation journeys, at Zinnov’s Intelligent Automation Conference, 2019.

Setting Up RPA and COE

Setting Up An RPA COE – The What, The Why, The How

In this panel discussion, experts from across industries discuss their approach to setting up an RPA CoE, their journey, the challenges, and the successes.

Customer Service Automation: Renaissance of Human-Robot Collaboration Part-2

Customer Service RPA: Human-Robot Collaboration Best Practices (Part 2)

Scott Merritt, Vice President, Global Head of Automation & Marketing, Jacada, shares valuable insights on Customer Service RPA, its various use cases, and implementation challenges.

Experiments With RPA Truths Banner

Intelligent Automation: From Adoption To Value Creation

RPA, intelligent automation, cognitive RPA are all part of mainstream conversation. But how can organizations derive value from adopting this technology? This excerpt from a recently concluded conference sheds light on the matter.