Hyper Intelligent Automation

Decoding Hyper Intelligent Automation: A Journey Towards Scale, Growth, And Consistency

In our conversation with Mark Foster of IBM, we discuss the challenges in the adoption and deployment of Hyper Intelligent Automation.

Hyper Intelligent Automation - The Next Frontier for RPA

Hyper Intelligent Automation: The Next Frontier For RPA

Hyper Intelligent Automation (HIA) is the new avatar of RPA, bringing with it various capabilities and newer use cases. Here’s a look at what this technology has to offer organizations.

Intelligent Automation propelling BPOs to the next orbit

Intelligent Automation Propelling BPOs To The Next Orbit

The BPO industry’s transformational journey has put the spotlight on Intelligent Automation and all its benefits for BPO players and their customers. Here’s what the next era of outsourcing will look like.

Intelligent Automation reimagining the BPO value chain

Intelligent Automation Reimagining The BPO Value Chain

Intelligent Automation is revolutionizing functions and processes across the BPO value chain – across both business functions and industry-specific functions.

RPA disrupting BPO industry

Intelligent Automation Disrupting The BPO Industry

Intelligent Automation (IA) has disrupted the BPO industry across the value chain, with both horizontal processes and industry-specific processes being automated. What are the efficiencies that IA is bringing in? Learn more here.

IBM-WDG acquisition

IBM-WDG Acquisition: Too Little, Too Late?

The IBM-WDG acquisition has set the Automation world abuzz. What does it mean for the Automation/RPA space? Here’s our in-depth analysis.

Hyper Intelligent Automation

Hyper Intelligent Automation – The New Avatar Of RPA

RPA as we know it is reinventing itself. It has donned a new avatar called the Hyper Intelligent Automation – a holistic end-to-end automation philosophy.

Automation Implementation – A One-Size-Fits-All Or A Value-Based Approach?

The technology experts and the business leaders share interesting experiences from both the technology and the business facets of their RPA implementation journeys, at Zinnov’s Intelligent Automation Conference, 2019.

Setting Up An RPA COE – The What, The Why, The How

In this panel discussion, experts from across industries discuss their approach to setting up an RPA CoE, their journey, the challenges, and the successes.

Customer Service RPA: Human-Robot Collaboration Best Practices (Part 2)

Scott Merritt, Vice President, Global Head of Automation & Marketing, Jacada, shares valuable insights on Customer Service RPA, its various use cases, and implementation challenges.