Customer Service Automation: Human-Robot Collaboration Best Practices

An insightful interaction with Scott Merritt of Jacada, on the current state, and future of Customer Service Automation, and the best practices in human-robot collaborations.

Why Your RPA Strategy Is Failing

Why are organizations tightrope walking through their RPA journeys? What are the inherent challenges of implementing RPA? How can organizations scale their RPA initiatives?

The Road Ahead For RPA: Trends That Will Shape Enterprises In 2019

Robotic Process Automation has become mainstream and many organizations are increasingly deploying them. What are the RPA trends that will shape enterprises?

RPA Trends And Market Analysis

A snapshot of the latest RPA trends and market insights that will shape the future of technology and businesses by driving cost and strategic benefits

How To Leverage RPA For HR Automation

HR automation will transform the way HR professionals function. RPA in HR will free up their bandwidth for higher value, strategic work.