Customer Service RPA: Human-Robot Collaboration Best Practices (Part 2)

Scott Merritt, Vice President, Global Head of Automation & Marketing, Jacada, shares valuable insights on Customer Service RPA, its various use cases, and implementation challenges.

Why Your RPA Strategy Is Failing

Why are organizations tightrope walking through their RPA journeys? What are the inherent challenges of implementing RPA? How can organizations scale their RPA initiatives?

The Road Ahead For RPA: Trends That Will Shape Enterprises In 2019

Robotic Process Automation has become mainstream and many organizations are increasingly deploying them. What are the RPA trends that will shape enterprises?