Intelligent Automation Propelling BPOs To The Next Orbit

The BPO industry’s transformational journey has put the spotlight on Intelligent Automation and all its benefits for BPO players and their customers. Here’s what the next era of outsourcing will look like.

Intelligent Automation Reimagining The BPO Value Chain

Intelligent Automation is revolutionizing functions and processes across the BPO value chain – across both business functions and industry-specific functions.

Intelligent Automation Disrupting The BPO Industry

Intelligent Automation (IA) has disrupted the BPO industry across the value chain, with both horizontal processes and industry-specific processes being automated. What are the efficiencies that IA is bringing in? Learn more here.

Reimagining Customer Onboarding For Banks: Intelligent Automation in Time of COVID-19 - Zinnov Report Jul '20

Reimagining Customer Onboarding For Banks: Intelligent Automation In The Time Of COVID-19

Traditional Customer Onboarding is a complex manual process, which can be reimagined for efficiency by leveraging Intelligent Automation. Here’s how.

Intelligent Automation In Healthcare – From The Providers’ Perspective

With cost pressures and revenue worries, Healthcare Providers are looking at Intelligent Automation in Healthcare to address these challenges. Know more here.

Intelligent Automation In Healthcare – From The Payers’ Perspective

With Healthcare Payers under pressure in the wake of COVID-19, Intelligent Automation in Healthcare has the potential to bring in efficiencies and reduce cost.

Hyper Intelligent Automation – The New Avatar Of RPA

RPA as we know it is reinventing itself. It has donned a new avatar called the Hyper Intelligent Automation – a holistic end-to-end automation philosophy.

Experiments With RPA Truths Banner

Intelligent Automation: From Adoption To Value Creation

RPA, intelligent automation, cognitive RPA are all part of mainstream conversation. But how can organizations derive value from adopting this technology? This excerpt from a recently concluded conference sheds light on the matter.

Customer Service Automation: Renaissance of Human-Robot Collaboration Part-1

Customer Service Automation: Human-Robot Collaboration Best Practices (Part 1)

An insightful interaction with Scott Merritt of Jacada, on the current state, and future of Customer Service Automation, and the best practices in human-robot collaborations.

Digital Haystack - Why RPA Strategy Fails

Why Your RPA Strategy Is Failing

Why are organizations tightrope walking through their RPA journeys? What are the inherent challenges of implementing RPA? How can organizations scale their RPA initiatives?