RPA, intelligent automation, cognitive RPA are all part of mainstream conversation. But how can organizations derive value from adopting this technology? This excerpt from a recently concluded conference sheds light on the matter.
An insightful interaction with Scott Merritt of Jacada, on the current state, and future of Customer Service Automation, and the best practices in human-robot collaborations.
Why are organizations tightrope walking through their RPA journeys? What are the inherent challenges of implementing RPA? How can organizations scale their RPA initiatives?