Customer Service Automation: Human-Robot Collaboration Best Practices

An insightful interaction with Scott Merritt of Jacada, on the current state, and future of Customer Service Automation, and the best practices in human-robot collaborations.

The New-Age Talent Strategies For A Never Normal Economy

A brief account of the various new-age talent strategies organizations adopt to stay ahead in the talent game, in an age where talent is becoming the core of sustainable businesses.

Why Your RPA Strategy Is Failing

Why are organizations tightrope walking through their RPA journeys? What are the inherent challenges of implementing RPA? How can organizations scale their RPA initiatives?

How Automation Is Giving Product Engineering A New Lease On Life

Here’s why organizations need to transform their product engineering through automation and why it’s imperative to make this pivot as early as possible.