Supply chains have been the lifeline of companies in multiple verticals, and have been evolving in tandem with the changes in each vertical. This evolution has been characterized by an increased level of complexity with newer stakeholders and processes being introduced into the value chain.
In recent times, supply chain ecosystems have been subjected to innumerable disruptions and threats including the COVID -19 pandemic. These threats and the need for greater transparency are forcing companies to leverage digital technologies and focus their efforts towards building resilient supply chains. Leading ISVs have already taken a lead in addressing these heightened customer expectations with investments in augmenting their offerings with investments in areas such as analytics, AI/ ML, automation, and IOT.