The BPO industry has consistently reinvented itself and innovated across generations. With an enhanced focus on leveraging new-age technologies, Intelligent Automation (IA) has had the most profound impact on the industry. BPO players who can innovate and adopt Outsourcing 2.0 led by IA are the ones who will not only survive but also thrive and grow financially.

Zinnov, in partnership with Automation Anywhere, brings to you an exclusive virtual roundtable, ‘Intelligent Automation Disrupting the BPO Industry’.

“Like-minded stalwarts from the BPO industry come together to define the next chapter of Automation-led innovation”

Key Discussion Areas

  • How top BPO businesses are employing Intelligent Automation to be more competitive, and more attractive to customers and employees
  • Which industry and horizontal-specific processes are being fuelled by Intelligent Automation
  • Six best practices for developing your winning Intelligent Automation strategy
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