Zinnov, in partnership with OutSystems, is hosting a Virtual Roundtable to why GCCs should be exploring technologies beyond RPA in order to achieve their dream of becoming a ‘True Digital Enterprise’.

Over the last decade, enterprises have realized the value of digital technology and have been chasing the goal of achieving “True Digitalization”. The 1400+ GCCs in India are the powerhouses helping enterprises on this journey. However, to be able to fulfil organizational goals, siloed technology adoption will not suffice.

GCCs will have to adopt a more holistic and converged approach to technology adoption – Hyper Intelligent Automation. This involves a coordinated implementation of technology wherein multiple technologies are working in sync to ensure accelerated digitalization and achievement of organizational goals. This includes adopting additional elements such as Process Discovery and Modern Application Development platforms, and adding them as part of the technology implementation strategy. Modern Application Development platforms alone have ensured that companies attain the speed and agility to maintain a competitive edge, with the time taken from business requirements to applications being cut in half. Only with this holistic leverage of available technologies and the democratization of automation and digitalization, can companies attain the goal of becoming a “True Digital Enterprise”.

Key Discussion Areas

  • The evolution of GCCs as global powerhouses
  • Hyper Intelligent Automation emerging as a key area of focus for GCCs
  • Emergence of Modern App Development platforms for Automation use cases
  • Best practices for GCCs to attain the goal of being a True Digital Enterprise



Subrato Bandhu

Regional Vice President

OutSystems India


Irshan Mohamed

Director – Claims Tech Solutions

Allstate India


Priyanka Choudhury

Head of Shared Services Technology, APAC

Northern Trust

Gururaj BV

Gururaj BV

Intelligent Automation – Department Head

Robert Bosch Engineering and Business Solutions


Nischay Mittal

Principal & Global Head – Automation/AI




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Registration to the event is subject to the following conditions:

  • Confirmation of participation is at the sole discretion of Zinnov.
  • The Zinnov team will respond within 2 business days of registration, on the status of confirmation.