Customer Service Automation: Human-Robot Collaboration Best Practices (Part 1)

An insightful interaction with Scott Merritt of Jacada, on the current state, and future of Customer Service Automation, and the best practices in human-robot collaborations.

RPA Trends And Market Analysis

A snapshot of the latest RPA trends and market insights that will shape the future of technology and businesses by driving cost and strategic benefits

Captive vs Service Provider : A Zero Sum Game?

About the author: Sidhant Rastogi is a Partner at Zinnov and leads the Global Engineering Service Provider practice.

Account Strategy

A medium sized Service Provider with large capabilities in Telecom and Big Data

Market Advisory

Tier 2 Service Provider HeadQuartered in India

Emerging locations in R&D Engineering : Automotive

Insights on R&D Engineering global locations in Automotive sector

CRM Software Company

Setting up their first global center to leverage high quality talent available in Indian ecosystem