Scott Merritt, Vice President, Global Head of Automation & Marketing, Jacada, shares valuable insights on Customer Service RPA, its various use cases, and implementation challenges.
An insightful interaction with Scott Merritt of Jacada, on the current state, and future of Customer Service Automation, and the best practices in human-robot collaborations.
A brief account of the various new-age talent strategies organizations adopt to stay ahead in the talent game, in an age where talent is becoming the core of sustainable businesses.
Why are organizations tightrope walking through their RPA journeys? What are the inherent challenges of implementing RPA? How can organizations scale their RPA initiatives?
Robotic Process Automation has become mainstream and many organizations are increasingly deploying them. What are the RPA trends that will shape enterprises?
A snapshot of the latest RPA trends and market insights that will shape the future of technology and businesses by driving cost and strategic benefits
What are the latest technology trends that are helping organizations boost their digital journey, power agility, and democratize innovation?
HR automation will transform the way HR professionals function. RPA in HR will free up their bandwidth for higher value, strategic work.
Here’s why organizations need to transform their product engineering through automation and why it’s imperative to make this pivot as early as possible.
About the author: Sidhant Rastogi is a Partner at Zinnov and leads the Global Engineering Service Provider practice.