What is the cost of operating GCCs in India? How have the costs across People, Infrastructure, Travel, Vendor, and Regulations fared in the last year? This operations cost benchmarking analysis gives a glimpse of operating global centers in India.
Corporate innovation is not an option but an opportunity. Global Capability Centers need to look beyond the cost paradigm and focus on building new products with the enviable blend of talent, start-ups, and the market available in India.