How To Build An Effective Center Of Excellence

What are the key elements of a Center of Excellence (COE) framework that can help organizations build a CoE that is empowered and drives innovation?

6 Factors Propelling Small Medium Businesses In India

Small Medium Businesses (SMBs) are on the rise. What are the critical factors that are propelling this rise? How are SMBs evolving to become Digital SMBs?

What Makes Acqui-hiring An Effective Talent Acquisition Strategy

With the increasing paucity of skilled talent, Acqui-hiring is emerging as an effective talent acquisition strategy for organizations to get access to top-notch talent.

The Start-up Ecosystem In India – A Compelling Narrative

A detailed analysis of the state of the start-up ecosystem in India, based on the NASSCOM-Zinnov report on ‘Indian Tech Start-up ecosystem’.

How Are Organizations Winning Customer Loyalty?

A panel of experts discuss the various measures and approaches that organizations adopt to achieve customer loyalty.

Social Media Recruiting – A Talent Acquisition Approach To Reckon With

How is social media recruiting becoming a go-to talent acquisition approach? How are organizations increasingly hiring through social media and why?

India, The Epicenter Of Digital Innovation In Banking And Financial Services Space

The BFS space is being digitally disrupted just like every other vertical. But what is the biggest hindrance to digital innovation in Banking & Financial Services firms?

Innovation Vortexes – Global Center Of Excellence At The Core

A panel discussion by the leaders on how Global Centers of Excellence are powerhouses of innovation, and share insights on the various strategies and approaches that Enterprises adopt for setting up CoEs.

Customer Service RPA: Human-Robot Collaboration Best Practices (Part 2)

Scott Merritt, Vice President, Global Head of Automation & Marketing, Jacada, shares valuable insights on Customer Service RPA, its various use cases, and implementation challenges.

Intelligent Automation: From Adoption To Value Creation

RPA, intelligent automation, cognitive RPA are all part of mainstream conversation. But how can organizations derive value from adopting this technology? This excerpt from a recently concluded conference sheds light on the matter.