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India, The Epicenter Of Digital Innovation In Banking And Financial Services Space
The BFS space is being digitally disrupted just like every other vertical. But what is the biggest hindrance to digital innovation in BFS firms?
Innovation Vortexes – Global Center Of Excellence At The Core
A panel discussion by the leaders on how Global Centers of Excellence are powerhouses of innovation, and share insights on the various strategies and approaches that Enterprises adopt for setting up CoEs.
Customer Service RPA: Human-Robot Collaboration Best Practices (Part 2)
Scott Merritt, Vice President, Global Head of Automation & Marketing, Jacada, shares valuable insights on Customer Service RPA, its various use cases, and implementation challenges.
Intelligent Automation: From Adoption To Value Creation
RPA, intelligent automation, cognitive RPA are all part of mainstream conversation. But how can organizations derive value from adopting this technology? This excerpt from a recently concluded conference sheds light on the matter.
Customer Service Automation: Human-Robot Collaboration Best Practices (Part 1)
An insightful interaction with Scott Merritt of Jacada, on the current state, and future of Customer Service Automation, and the best practices in human-robot collaborations.
Identifying And Creating IOT Opportunities – A Guide For Service Providers
As enterprises rapidly explore newer IOT use cases, Service Providers need to proactively identify and create IOT opportunities to get a competitive edge.
Becoming An Employer Of Choice In A Competitive Landscape
Read Zinnov’s 8-pronged methodology to become an employer of choice and attract best-in-class talent in the ongoing digital talent war.
The New-Age Talent Strategies For A Never Normal Economy
A brief account of the various new-age talent strategies organizations adopt to stay ahead in the talent game, in an age where talent is becoming the core of sustainable businesses.