Use of automated workflow systems in virtual teams

With the increase in the size and complexity of the projects executed at offshore facilities, there is a need for increased control over the entire execution process. To enforce the development process, managers need to define a workflow for changes driven by requirements, change requests and/or task assignments. This workflow must be automated and enforced for all users and platforms through all user interfaces provided by the development system. However, most offshore projects do not implement an automated workflow system, and this causes many of the problems related to communication, project transparency etc. These eventually lead to trust related issues. In this whitepaper, we have discussed the commonly used interaction system between onsite and offshore teams and how the interaction can be improved using automated workflow systems.

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