Outsourcing Operation of Large Multinational Companies: Success Criteria

Indian outsourcing industry has grown rapidly in the last few years by providing cost and quality advantage to their customers. This has led the offshore outsourcing become an integral part of any organization’s business strategy in areas such as Business process management, Information Technology, Knowledge management and innovation. Large and small Multi national corporations (MNC) are starting their India operations or exponentially increasing the size of their current India operations. However, many of these companies are struggling to establish their presence that can compete with the Indian outsourcing giants such as Infosys, TCS and Wipro.
In this article we have discussed some of the success criteria for MNCs that would help in setting up a
successful India operation.

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