Category Archives: Shared Services

Zinnov Talent Outlook, 2013

Our recently launched study titled ‘Talent Outlook 2013’ indicates a paradigm shift in HR trends this year. The survey revealed that 2013 will be a year of skill and talent reconciliation, even as new skill sets are brought to focus … Continue reading

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Indian SMB market at 48.8 million units growing at a CAGR of 4.53%

Our recently launched study titled, ‘Indian SMB Sector 2013’ captures some interesting facts and figures on the burgeoning SMB segment in India. The study reveals that with a total base of 48.8 million SMBs, India is expected to emerge as … Continue reading

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Latin America Talent Hotspots

Latin America has grown to be a region of great promise for the global sourcing industry. It has the attributes that have made emerging markets attractive to outsourcers, such as low wages, modern and extensive infrastructure, sizeable talent pool etc. … Continue reading

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Location Modeling and Results- Cost Variations

Our recent research it quantitatively demonstrates the labor cost factor (which needs to be taken into consideration when selecting a location for a service organization) varies significantly by the location, skills and required experience levels. For e.g., Noida city in … Continue reading

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Labor Cost Analysis: Consequences of Experience and Vertical on Labor Cost

Skilled ‘Human Capital’ plays a key role in organizational sustainability.  New technologies have raised competition to such a level that it has become essential to identify the best skilled talent pool available at lowest possible cost anywhere in the world. … Continue reading

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Shared Services Planned ROI and Actual ROI

As a kid, I was very passionate observing the operations of Indian Bazaars.  For those of you unfamiliar with the term Bazaar, it is a dynamic market place, essentially a street full of shops where goods and services are traded.  … Continue reading

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